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The evolution of policing in a caring society

29 November 2012 | Martin Slijkhuis, Public Safety and National Security Industry Lead, Microsoft Western Europe

 Society is becoming more mobile, more virtual and increasingly borderless.  This evolution holds so much promise for improving our way of life, but it also opens up opportunities for evolving criminal tactics. As criminals professionalize, and become more complex, there is a need for new collaborative policing techniques that maximize resources across borders during times of austerity.

Within this context, we see the following major policing trends emerging:
• Policing that delivers an inclusive approach to law enforcement with the citizen at the heart of every decision.

• Improved information sharing across borders, providing a single view of the regional threat landscape and improving citizen safety on an international level.

• A mandate to deliver a secure environment for all citizens through a common sense approach to community led policing.

Still, policing in a caring society hinges on public safety agencies overcoming some difficult challenges. It will require bipartisan government support at all levels (local, regional, national and cross-European) to truly transform law enforcement initiatives such as:
• Regionally focused policing: Enabling collaboration among law enforcement officers across larger areas and sharing information, which will increase the demand for dynamic business modelling and effective case management.

• Community policing: Delivering cross-domain collaboration and merging security partners (e.g., government, businesses and citizens), requiring new thought leadership and the convergence of information and data from mobile phones, CCTV and community-based partnerships.

• Inter-force collaboration: Enabling police officers to spend more time in their community (“on the beat”) with better communication and information via smart phone technology, always connected to backend systems, and using the latest Unified Communications Technology – which can now be delivered not just to networked PCs, but also to mobile users via smart phones and Tetra handsets.

• Intelligence-led policing: Using the increasing amount of information to transform policing into information fusion. Leveraging big data and, moreover, the insights and fast turnaround of predictive analyses as an important asset in citizen protection.

• Programmatic approach: Taking a programmatic approach to drive collaboration across the organization and fight criminal offenses like gender violence, car theft and organized crime.

Effective policing is critical to safer, healthier communities. The technologies that support law enforcement agencies connect people and data, simplify processes, and increase efficiencies and productivity for caring societies that put citizen welfare first.

Martin Slijkhuis
Public Safety and National Security Industry Lead, Microsoft Western Europe

Microsoft on Safety and Defense Blog

About the Author

Martin Slijkhuis | Public Safety and National Security Industry Lead, Microsoft Western Europe

Martin advises defense, justice, and police organizations on emerging technologies for defense transformation and citizen safety architecture. This includes bridging knowledge transfer for governments developing strategies to address cyber threats.