16 December 2013 | Ángel L. Pérez, Vice President, Rock Solid Technologies, Inc.
Learn how a 3-1-1 solution built on Microsoft Dynamics CRM revolutionized the way the government of Panama connects with its citizens.
04 December 2013 | Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector
Around the International Day of Persons with Disabilities, it’s time to assess your progress and explore three pivotal areas for improvement.
27 November 2013 | Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector
U.S. governments get mobile and connect with citizens
26 November 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
The eyes of the world were on Charlotte for the 2012 Democratic National Convention. Here’s how the city made the most of its time in the spotlight.
21 November 2013 | David Burrows, Managing Director of Government Industry, Europe, Middle East & Africa
How do you ignite innovation on a city budget? Learn how Manchester, England, did just that by moving its data to the cloud and giving it to developers.
15 November 2013 | Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector
Join us December 10th, 2013 for the Microsoft Government Virtual Summit, hosted with American City & Country, and streaming live from the Microsoft Studios.
30 October 2013 | Joel Cherkis, General Manager, Worldwide Government
Cities collect tons of data points. Discover five huge opportunities for governments that start connecting the dots right now.
16 October 2013 | Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector
Challenging situations require creative solutions. Discover three governments that rise above with innovative thinking.
09 October 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
Barcelona is working to become one of the world’s leading smart cities. To get there, they’re building personal relationships between the city, its citizens, and their devices.
25 September 2013 | Joel Cherkis, General Manager, Worldwide Government
All around the world, people are flocking to cities. Here are three essential areas that need to be modernized to make your city ready.
23 September 2013 | John Weigelt, National Technology Officer, Microsoft Canada
Businesses have learned how to trim expenses with a shared-services model. Government agencies can do the same with these four practices.
19 August 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
A regional authority reinvented service delivery, eliminating metric tons of CO2 and saving millions of euros a year. Citizens are happy, officials are thrilled, and the UN took notice—here’s why.
14 August 2013 | Joel Cherkis, General Manager, Worldwide Government
Governments create a win-win outcome when they connect public-service strategies with the public’s desire to live in a great community. The proof is in your local landfill.
15 May 2013 | Yasser Hassan, Government Industry Director, Middle East and Africa
Turkish cities are tapping into social media to improve services to their residents – see how one municipality made the move.
29 April 2013 | David Burrows, Managing Director of Government Industry, Europe, Middle East & Africa
With Windows 8 apps, your agency can deliver citizen services more efficiently and affordably. Here are a few great examples.
17 April 2013 | Parul Bhandari, Government Industry Solutions Lead, Worldwide Public Sector
Your employees and citizens are increasingly mobile – how will your agency respond? Here are three ways that smartphones and mobile apps may change how government works.
05 March 2013 | Richard Zak, Industry Solutions Manager – Justice & Public Safety, Microsoft State & Local Government
With stagnant or declining budgets and an ever-growing offender population, corrections agencies need to find all the efficiencies possible to do more with less. Recent examples from Illinois, Tennessee, and Maryland prove this point.
17 January 2013 | Andy Pitman, Microsoft eGovernment Solutions
The city of Charlotte, N.C., hosted one of the biggest events of 2012 – the Democratic National Convention. Learn how the city prepared for this momentous occasion, and managed the high volume of event permit requests related to the convention.
15 January 2013 | Elias Ramos, Western Europe Government Director
In the midst of global urbanization and at a time of transformation for cities, read how a new organization is making it easier for cities around the world to collaborate and learn from one other’s experiences.
10 January 2013 | Michael Wignall, Public Sector Sales Lead - Dynamics, Microsoft UK
As governments move more citizen services to ‘digital by default’, CRM technology can be a catalyst for this transition. In this post, we share three tips for successful CRM deployments, based on our conversations with dozens of customers.
23 December 2012 | Joel Cherkis, General Manager, Worldwide Government
Cities are in the midst of a transformation when it comes to engaging citizens. In a time of increased connectivity, growing citizen demands, and shrinking budgets, what are some of the trends enabling "smart" cities to adapt?
26 November 2012 | Eric Basha, Managing Director, Cities
Read observations from the Smart City Expo World Congress that consider what truly makes for a “Smart City” and how a broad range of technologies can help cities reach their goals. This is the first post in a bi-weekly Monday series on cities.
09 October 2012 | Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector
Citizens expect higher levels of customer service from their governments than ever before. Learn how the City of Miami is addressing these demands, and generating revenue in the process.
13 September 2012 | Lorenzo Madrid, Managing Director, Traffic & Public Transportation
Governments can realize greater returns (both from an economic and societal perspective) by investing in IT systems supporting citizen services and accountability.
06 September 2012 | Parul Bhandari, Government Industry Solutions Lead, Worldwide Public Sector
Learn how Microsoft connects citizens with governments through open government initiatives.
23 August 2012 | Paul Hart, EMEA Public Sector Marketing Director
Read this synopsis of the cover story from the summer issue of TOUCH magazine.
05 July 2012 | Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector
Read this Q+A with a respected political entrepreneur to hear her views on hot topics in government.
29 November 2012 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
As governments face increased cost pressures and demands for citizens, how can they become more responsive and efficient? Read how one technology is helping organizations meet changing needs both today, and in the future.