21 January 2013 | Laura Ipsen, Corporate Vice President, Worldwide Public Sector, Microsoft

As we transform into a devices and services company and look to the year ahead leading the Worldwide Public Sector business, I am energized by our opportunity to have a Real Impact on the most critical issues for our customers across government, health, public safety, national security and education. Leaders in these organizations are challenged with the need to do “more with less” and also “new with less,” as they work to connect with citizens in new ways; respond to crises more quickly; improve the scale of health services; and create new digital learning opportunities and much more.  Now, more than ever, is the right time to ignite the future in public sector! 

Governments are looking to technology and the power of innovation to help them overcome their challenges. For example, the Jinshan District in China is in the process of digitizing over 2 million public health records.  Not only will this effort help them manage their costs, it will also allow them to trend this valuable data to better serve their citizens.  In the U.S., by using Office 2013, Office 365, and SharePoint 2013 Enterprise, the Department of Defense  and the City of Chicago will realize cost savings, improve collaboration, enhance security and better serve their constituents. 

But it’s not enough to help them do more with less.  We have to combine creativity with existing resources to enable customers to do NEW with less.  By using Kinect for Xbox 360, medical professionals are helping veterans utilize technology they already have for in-home physical therapy saving them time and money.  Globally, through our efforts with Twisted Pair, we are integrating Lync and radio-frequency over IP to ensure groups like the UN World Food Program are able to deliver food and supplies in a safe and timely manner

We also must address important social issues like education inequality and low literacy rates for women and girls. Throughout my career, this issue has been important to me.  During a stop at UNESCO headquarters in Paris I had the pleasure of participating in a panel discussion with Irina Bokova, Director-General UNESCO, to mark the first anniversary of a program in which Microsoft proudly participates, UNESCO’s Global Partnership for Girls’ and Women’s Education.  Through our partnership, I am committed to helping them use technology to generate powerful, lasting changes. 

By combining devices and services with innovative thinking, 2013 is poised to deliver new ways of connecting with and serving citizens, new efficiencies for managing and analyzing critical information and new ways to ensure the security of information and people.  I could not be more energized by the opportunities, and can’t wait to share updates on our progress, inspirations, and insights.

Have a comment or opinion on this post? Let me know @Microsoft_Gov. Have a question for the author? Please e-mail us at ongovernment@microsoft.com.

Laura Ipsen
Corporate Vice President, Worldwide Public Sector, Microsoft

About the Author

Laura Ipsen | Corporate Vice President, Worldwide Public Sector, Microsoft

In her current role, Laura leads a team of more than 1,900 professionals to deliver services to government, education, and healthcare customers in more than 100 countries. She previously worked at Cisco as head of the Connected Energy Networks unit. Read more