San Francisco City and County upgrade cloud email to Office 365 to support critical public safety requirements in the cloud

10 April 2014 | Michael Donlan, Vice President, U.S. State and Local Government Microsoft Corp.

The move to the cloud for state and local government organizations is proving its worth as better collaboration, improved productivity, increased cost savings, and enhanced access to information from anywhere are becoming both commonplace and expected.

Governments want a single platform that delivers on these expectations, while also meeting all their agencies’ and departments’ needs. Furthermore, they are looking for a solution they can trust that addresses security and privacy policy regulatory requirements. This is especially true for law enforcement, courts, corrections, fire and rescue, and health and human services organizations. 

That’s why this week, in advance of a justice and public safety workshop in our Microsoft San Francisco office, we’re highlighting how the City and County of San Francisco is upgrading its cloud environment to a single, consolidated government cloud solution that will serve its 29,000 employees. Since becoming an early adopter of Microsoft’s cloud-based email, the City and County of San Francisco wanted to use Microsoft Office 365 across all its departments and agencies, including those needing to meet the FBI’s Criminal Justice Information Services (CJIS) regulatory policy requirements.

Marc Touitou, the chief information officer of San Francisco, has been leading this transition. He commented this week, “We are particularly excited about this transition and believe San Francisco will be the first city and county of its size to complete a Microsoft Office 365 for Government cloud transition in which each of the departments — including police and safety, as well as health — will be on one integrated platform.”

We share Marc’s excitement and want to recognize the work the City and County of San Francisco is doing to realize the potential of cloud computing with a system that instills a sense of trust and helps it to better connect government and better serve the citizens of San Francisco.

At Microsoft, our goal is to be the best in the industry in meeting the needs of our state and local customers by delivering trustworthy cloud computing solutions across virtually any device.

Have a comment or opinion on this post? Let me know @Microsoft_Gov. Or e-mail us at ongovernment@microsoft.com.

 
Michael Donlan
Vice President, U.S. State and Local Government Microsoft Corp.

About the Author

Michael Donlan | Vice President, U.S. State and Local Government Microsoft Corp.

Michael works with customers and partners to deliver technology solutions that enable state and local Governments to provide impactful results, cost savings, and services for citizens and constituents. Read more