Microsoft and its partners offer innovative, affordable public safety and justice solutions that help improve citizen safety. To meet changing requirements, government agencies are increasingly challenged to become more coordinated, integrated, and streamlined. Improve operational effectiveness and efficiency with on-premises and cloud-based solutions that enable organizations to visualize a common picture, share intelligence, and accelerate investigation-led lifecycles.

Microsoft and its partners help agencies choose and implement the right sets of technologies, solutions, services, and programs to improve citizen safety, security, and justice.

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Law enforcement intelligence and analysis operations are changing to handle new trends such as social media and cyber-attacks. Microsoft intelligence and analysis solutions are based on our architectures and accelerators as well as technologies and solutions from partners. Intelligence and analysis solutions provide a foundation for an end-to-end intelligence lifecycle and investigation models that are being adopted worldwide by law enforcement and related organizations.

Gain deeper insight into multiple, complex, and multistructured streams of information. Intelligence and analysis solutions can help knowledge workers, intelligence professionals, and public safety leaders to investigate criminal activity including identity fraud as well as to detect national threats.

Intelligence and analysis solutions focus on the entire intelligence-led policing model. On-premises and cloud offerings include specialized mobile devices from Microsoft partners, surveillance capabilities, source intelligence feeds, custody, investigative case management, digital evidence management, link analysis, digital and lab forensics, crime pattern analyses, geographic information systems (GIS), analytics, secured unified communications, back-end criminal database integration, cyber- patrolling search capabilities, and performance management.

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Surveillance systems help improve local and federal law enforcement agency operations through better workflow management, faster information-sharing, and critical geospatial intelligence. Based on Microsoft technology, these solutions are designed to help public safety professionals more effectively identify, prevent, and respond to criminal and terrorist threats.

Improve workflow and operations with prebuilt service-request forms that automate work requests and assignments. Add new service request forms and modify or delete existing types based on operational and analytical requirements—or even collaborate with integrated capabilities for websites, wikis, and blogs.

Help analysts and managers monitor and report on daily and near real-time operations. Collect and present performance data to improve quality of services as well as justify budget and staffing requests. Analysts can also perform research, identify intelligence gaps, evaluate information from multiple sources, monitor trends and events related to criminal issues, and prepare formal briefing reports. In addition, the security-enhanced, auditable systems enable you to store, track, and release intelligence reports according to compliance and retention policies.

Law enforcement organizations can use surveillance systems to create a shared, dynamic operational picture of urban environments. Such solutions help law enforcement agencies to gather and visualize data, collaborate, and exchange information both internally and across organizational boundaries. For example, with CCTV and sensor surveillance systems, city officials and police officers can monitor thousands of CCTV cameras citywide, scan license plates, determine the types of radiation emitted by cars, and extrapolate information on criminal and terrorist suspects from dozens of databases.

Perform detailed analysis of crime patterns in near-real time, and quickly find information about suspects. You can also use integrated geographic information systems (GIS) to display multiple layers of real-time crime analysis for both misdemeanors and felonies.

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Neighborhood management solutions are designed to help build strong community partnerships. Based on Microsoft technology, such solutions can be the single most valuable crime prevention tool for all municipalities. Police and city officials can neighborhood management solutions to connect with citizens and achieve common goals such as reducing crime and the fear of crime, maintaining social and physical order, and preventing urban decay.

Neighborhood management solutions provide interactive web and mobile services that citizens can use to make non-emergency complaints and gather local intelligence about criminal activities. They can also use the tools to find information about police services and public events, pay for fines and licenses, and join neighborhood watch groups.

Give citizens a greater voice in establishing local law enforcement priorities and involve them in efforts to improve the overall quality of life in their neighborhoods. As a result, you can shift the emphasis of police work from responding to random service calls to finding creative ways to address shared community concerns.

By taking advantage of innovative social media, mobile, and web-based communications tools, cities can help individual citizens and local community groups report various types of antisocial behavior. For example, people can report environmental antisocial behavior, which can include graffiti, littering, or persistent dog-fouling. They also can report excessive noise from neighbors and businesses as well as other types of public nuisance.

More importantly, neighborhood management solutions can improve safety. For instance, cities can use the tools to mitigate the risks of domestic crimes against vulnerable populations such as children, women, and the elderly. Citizens can report crimes and request help by using mobile apps, call centers, and web-based advisory sites. Cities can also use social media to alert people in areas that have an emergency risk or high crime rate.

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As demands on first-responder services increase, organizations need to coordinate operations, streamline processes, maximize limited resources, and address changing requirements. An integrated environment based on cloud, on-premises, and mobile technologies can help improve operational effectiveness and efficiency for first-responders who deal with a rising number of emergencies including fire, traffic incidents, and aid calls.

Emergency management solutions help public safety and related agencies communicate, collaborate, and coordinate their resources. The solutions also help them plan for man-made and natural disasters and mitigate the risks and effects of these events. These solutions provide first-responder agencies with the real-time communications, visualization, and data management tools they need to receive and analyze inbound, incident-based information and make vital decisions based on shared information.

Appropriate for multiple first-responder scenarios, a typical solution-set includes:

  • Incident management or computer-aided dispatch (CAD), or records management systems (RMS) solutions for the control center.
  • First-responder mobility systems that connect police, fire, ambulance, and other emergency services through mobile and in-vehicle devices.
  • Unified communications solutions that enable real-time collaboration, communication, and information sharing.

Together, these solutions help cross-agency emergency services to plan for and respond to natural and man-made disasters in real-time.

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Microsoft and its partners have created court and judicial management solutions that contribute to significant improvements in officer safety, decreased adjournments, more efficient processes, reduced backlog, and lower costs. The e-Justice solutions combine the benefits of the Microsoft platform and architectural frameworks with the industry and technology expertise of Microsoft partners worldwide. On-premises, cloud, and mobile technologies connect people and data, improve efficiency, and reduce error.

Court and judicial management solutions help collect, analyze, and circulate information across multiple jurisdictions, agencies, and organizations. These solutions adhere to jurisdictional standards, which helps simplify integration. For example, data collected by police is compatible with information applications and data used by attorneys, courts, jails, and prisons. The solutions integrate data and communication between multiple organizations throughout the complex judicial process.

Other features also increase efficiency, including improved case and records management, legal document storage, and archive practices. The new capabilities are a significant benefit in the document-intensive processes of criminal justice.

In addition, judicial management solutions such as in-court management systems can significantly improve processes for courts and prisons. These e-Justice solutions include public-facing portals, virtual courtrooms that take advantage of unified communications tools, mobile judges that use smartphones and other devices, and online contact or advisory centers.

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Agentto

Elias Ramos

Western Europe Government Director

Intelligence Systems

Elias Ramos

Western Europe Government Director

Fusion Core

Elias Ramos

Western Europe Government Director

Agentto

Elias Ramos

Western Europe Government Director

Incident Management

Elias Ramos

Western Europe Government Director

Case Management

Elias Ramos

Western Europe Government Director