Turkish cities are tapping into social media to improve services to their residents – see how one municipality made the move.
15 May 2013 | Yasser Hassan, Government Industry Director, Middle East and Africa
With Windows 8 apps, your agency can deliver citizen services more efficiently and affordably. Here are a few great examples.
29 April 2013 | David Burrows, Managing Director of Government Industry, Europe, Middle East & Africa
Your employees and citizens are increasingly mobile – how will your agency respond? Here are three ways that smartphones and mobile apps may change how government works.
17 April 2013 | Parul Bhandari, Government Industry Solutions Lead, Worldwide Public Sector
With stagnant or declining budgets and an ever-growing offender population, corrections agencies need to find all the efficiencies possible to do more with less. Recent examples from Illinois, Tennessee, and Maryland prove this point.
05 March 2013 | Richard Zak, Industry Solutions Manager – Justice & Public Safety, Microsoft State & Local Government
The city of Charlotte, N.C., hosted one of the biggest events of 2012 – the Democratic National Convention. Learn how the city prepared for this momentous occasion, and managed the high volume of event permit requests related to the convention.
17 January 2013 | Andy Pitman, Microsoft eGovernment Solutions
In the midst of global urbanization and at a time of transformation for cities, read how a new organization is making it easier for cities around the world to collaborate and learn from one other’s experiences.
15 January 2013 | Elias Ramos, Western Europe Government Director
As governments move more citizen services to ‘digital by default’, CRM technology can be a catalyst for this transition. In this post, we share three tips for successful CRM deployments, based on our conversations with dozens of customers.
10 January 2013 | Michael Wignall, Public Sector Sales Lead - Dynamics, Microsoft UK
Cities are in the midst of a transformation when it comes to engaging citizens. In a time of increased connectivity, growing citizen demands, and shrinking budgets, what are some of the trends enabling "smart" cities to adapt?
23 December 2012 | Joel Cherkis, General Manager, Worldwide Government and Security
Read observations from the Smart City Expo World Congress that consider what truly makes for a “Smart City” and how a broad range of technologies can help cities reach their goals. This is the first post in a bi-weekly Monday series on cities.
26 November 2012 | Eric Basha, Managing Director, Cities
Citizens expect higher levels of customer service from their governments than ever before. Learn how the City of Miami is addressing these demands, and generating revenue in the process.
09 October 2012 | Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector
Governments can realize greater returns (both from an economic and societal perspective) by investing in IT systems supporting citizen services and accountability.
13 September 2012 | Lorenzo Madrid, Managing Director, Traffic & Public Transportation
Learn how Microsoft connects citizens with governments through open government initiatives.
06 September 2012 | Parul Bhandari, Government Industry Solutions Lead, Worldwide Public Sector
Read this synopsis of the cover story from the summer issue of TOUCH magazine.
23 August 2012 | Paul Hart, EMEA Public Sector Marketing Director
Read this Q+A with a respected political entrepreneur to hear her views on hot topics in government.
05 July 2012 | Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector
As governments face increased cost pressures and demands for citizens, how can they become more responsive and efficient? Read how one technology is helping organizations meet changing needs both today, and in the future.
29 November 2012 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions