Birmingham 311 Call Center Boosts Operational Efficiency, Avoids Higher Costs with CRM Solution

Council uses cloud technology to reduce costs and increase savings by 150,000 a year

Transport for London manages 2.3 million website hits a day with new data feed

Love Clean London is a 'call to arms' for Londoners in the run-up to 2012 and beyond.

Software vendor increases citizen engagement with cloud-based solution

Asidua helps London borough improve citizen service

Government of British Columbia manage claims-based access

Mail services provider improves delivery with new project management solution