Enabling Efficiency


Microsoft and our partners help governments accelerate modernization through a flexible set of scalable, secure, and cost-effective solutions.

Eliminating operational redundancies and reducing costs, especially in information and communications technology (ICT), are top priorities for reducing the cost of government. They are the main reasons government organizations are interested in cloud computing. Microsoft is helping you deliver on the promise of "ICT as a service" by offering you new ways to drive efficiency in the cloud and on-premises. We are the only company offering organizations a genuine choice to fit the way governments of all sizes consume ICT services on behalf of their citizens. We can help you:

Innovate on your own terms, with a flexible choice of solutions

You can integrate emerging technologies - like cloud computing - into existing ICT investments. For example, the City of Carlsbad, California saved 40 percent on their annual ICT spending by implementing a Microsoft Online Services hosted solution to meet their communication and collaboration needs while not compromising on security and meeting the needs of the over 100,000 citizens they serve.

Increase efficiency and lower costs

You can reduce management expenses, lower your total cost of ownership, and improve energy usage. The Tribunal de Contas do Estado do Paraná (TCE-PR) in Brazil realized a savings of over u.s. $50,000 in server maintenance, a consolidation of physical servers by more than 80 percent, a significant reduction in the time required for server provisioning and data restoration, as well as significantly improving its quality of service.

Keep data secure and systems working

With the implementation of Microsoft Identity Lifecycle Manager 2007 as part of a broader implementation, the Alabama Medicaid Agency reduced the time spent on identity management by 75 percent, increased the consistency of identity information across systems, boosted the data security and compliance with privacy regulations, and provided a flexible foundation for continued growth.

Connect people, data, and systems

Governments have the flexibility to integrate effectively with both existing systems and future innovations. In January 2010, this was put into action in a tangible way when Microsoft worked with NetHope, its non-government organization member agencies, and the United Nations Emergency Telecom Cluster to set up a telecommunications infrastructure and wireless connectivity in Port-au-Prince soon after the 2010 earthquake in Haiti. The team was able to quickly replace a frail phone and Internet system to effectively coordinate the delivery of essential aid.

Turn information into insight

With scalable tools to unlock data, you can make faster, results-oriented decisions. For example, as part of its efforts to improve government efficiency and continue diversifying its economy, the government of the United Arab Emirates uses automated business intelligence tools to analyze quarterly reports to the Prime Minister’s Office. Implementing this process reduced the number of analysts required more than fivefold and cut reporting time by one-third.

Increase productivity and collaboration, enabling users to access and share information anytime and anywhere

In response to deepening budget challenges, Orange County Public Schools (OCPS) sought to reduce ICT related expenses and conducted a study to compare the total cost of ownership of different productivity suites - in particular, the 2007 Microsoft Office system and open source software (OSS) alternatives such as StarOffice 9 and OpenOffice 3.1. The study found that while OCPS could save a great deal in upfront software license costs by migrating to OSS software instead of Office 2007, the initial savings were offset by vendor support costs and other ICT labor costs associated with deploying, supporting, and maintaining the OSS software. According to the study, these additional costs would contribute to a nearly 30 percent increase in direct costs for an OSS software alternative over Microsoft Office. When educator and administrator downtime and productivity costs are considered, the gap between the 2007 Office system and OSS alternatives widens further.


  • Engagement: Connect with your people

    Because of technology’s increasing reach, people have come to expect instant access to everything - that’s why we help the public sector bring services and information to citizens anytime, anywhere.

  • Opportunity: Empower your people and your economy

    Our goal is to help countries, communities, and individual citizens realize their full potential. That means creating jobs and expanding opportunities, while protecting privacy, furthering education, and providing universal technology and skills training.