Case studies

How can Microsoft solutions help your organization succeed? Browse our case studies to learn how Microsoft technologies help.

Featured Case Studies:

Massachusetts Commonwealth Fusion Center (CFC)

Commonwealth enhances cross-agency collaboration with Fusion Framework

National Aeronautics and Space Administration

New NASA web site engages citizens to help explore Mars.


USDA accelerates reporting by 80 percent, improves operations management with CRM solution

BAE Systems

BAE Systems creates new revenue stream with customer service portal

Alabama Medicaid Agency

Alabama Medicaid agency to cut time spent on identity management by 75 percent

America Speaking Out

House Republicans develop website to put policy in hands of voters

American Red Cross

Efficient operations help the American Red Cross succeed in its mission

Bay Area Air Quality Management District

Air quality agency automates permitting; higher efficiency leads to better air quality

Biscay Provincial Authority, Spain

Biskay TIK: Biscay Provincial Authority, Basque Region of Spain

BMI Defense Systems

Defense contractor helps save lives and sees 100 percent ROI with ERP solution

Brevard County Florida

County boosts citizen satisfaction with records management solution


CESG manages technical risk through the Government Security Program

Chaoyang District Government

Beijing’s Chaoyang district government enhances e-government data sharing platform

City of Bergen

City Government Moves to Efficient, Environment-Friendly Paperless Meetings

City of Calgary

Calgary prepares for future of citizen service delivery with help of SharePoint 2007, Office Communications Server 2007, and Office 2007

City of Carlsbad

City government uses online services for messaging, saves 40 percent annually

City of Edinburgh Council

Council works towards delivering smart city vision

City of Edmonton

City government speeds time-to-market, reduces costs with cloud services solution

City of London

City of London collaborates with neighboring agencies to create single directory of services

City of Milan

The City of Milan is "Easier" thanks to citizen relationship management platform