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This paper outlines how, in practice, to implement the Citizen Service Platform across a government organization - whether that organization is a single agency or an entire government consisting of multiple interacting agencies.
Learn more about our solutions for local government services through the Citizen Service Platform.
A business discussion of Microsoft's Government Service Center offer that allows governments to have a holistic view of its citizens and serve them via a variety of channels.
The white paper illustrates the value of social computing for business through case studies. It also addresses the business and technical benefits of SharePoint technologies and how the platform compares to other social computing vendors.
This white paper outlines Microsoft’s vision for the Government Service Center, which is designed to help agencies leverage Microsoft’s Citizen Service Platform to deliver high performance citizen service solutions.
This paper demonstrates how the concepts laid out in the paper ‘Government Service Center’ can be delivered using Microsoft technologies to pass on efficiency and quality to the citizens who rely on it.