Floods have been the worst
offenders, but earthquakes, tornadoes, strong winds, forest fires, and heat
waves have all caused incredible amounts of damage around the world so far in
2013. When these natural disasters are combined with the ongoing threat of terrorism,
global municipal leaders have a lot to prepare for from an emergency management
perspective. To compound the challenge, most city leaders are facing austerity
measures, requiring them to establish disaster management strategies with fewer
and fewer resources. So the question becomes, how can first responder
organizations squeeze more capability and efficiency out of existing assets?
This is one of the big questions we’re working on as part of
initiative, and the good news is that emerging technologies are offering
some promising solutions.
The foundation of emergency response is built on information sharing
and collaboration across stakeholders – from local government leaders to law
enforcement to medical personnel. Coordination is paramount, and advances in
mobile technologies, cloud computing, and data visualization tools are making
real-time communications and collaboration easier than ever before through:
- Incident management, computer-aided dispatch,
and records management systems that provide control center operators with a
holistic situational view of threat and response activities.
- Mobility systems and devices that connect police, fire,
ambulance, and other emergency services through field and in-vehicle devices.
- Unified communications solutions that enable real-time
collaboration, communication, and information sharing.
We’ve seen a number of municipal organizations leverage the power of
technology to transform emergency response operations. The Egyptian Ambulance
Organization (EAO) decreased
maintenance costs and dramatically improved response times using a flexible
solution built by Microsoft partner Softec International. Another example comes
Hamburg Port Authority, which leveraged Microsoft’s cloud-based Office
365 productivity suite to foster new levels of mobile collaboration and
streamline emergency response capabilities.
We work with fantastic partners that specialize in every aspect of
emergency management implementation, including Atos (events management), AtHoc (mass alerts), and NC4 (situational readiness). These experts know
how to take the latest communications and data sharing technologies and create
solutions that mitigate risk and streamline response activities while
maximizing resources. Over the next few months we’ll continue to showcase the
innovative approaches that cities around the world are taking to protect their
citizens in times of crisis.
To ask questions, share ideas, or receive more information, please
contact us at firstname.lastname@example.org or @MicrosoftPSNS.