Many state and local governments both across the U.S. and around
the world are facing a number of unique challenges. In addition to being held
responsible for finding modern and secure solutions to help save time and
money, government leaders need to ensure that technology enhances employee
productivity and meets a range of standards and regulations. They also need to
make sure their tools enable different departments to streamline efficiencies
and improve collaboration among staff in disparate locations.
These requirements and features weighed heavily on the minds of
those managing IT for a county in the U.S. State of North Carolina—Mecklenburg
County—when they began looking to upgrade their technology. After evaluating
the specific needs of the state’s most populous county, technical services
director Cliff DuPuy turned to Microsoft’s suite of solutions. In fact, this
month we announced
the county’s deployment of 6,500 seats of Microsoft
Office 365, 175 Microsoft
Surface Pro devices, and 50 terabytes of Windows Azure.
As a result of this adoption, many departments throughout the
county have realized significant improvements or cost savings. For instance:
- The Department of Youth and Family Services is using Surface Pro
devices, combined with Office 365 and custom-built apps, to easily and remotely
access documents while visiting clients. The department is reporting $3.2
million in productivity savings because of the Surface Pro pilot launch.
- The Department of Food Services built an app on the Office 365
platform to make it easier for health inspectors to access state applications.
- Medical Examiners are able to use OneNote on their Surface Pro
devices to easily take notes.
- Parks and Recreation employees are using Office 365 to efficiently
collect payments, quickly schedule venues, and integrate with the county’s
In addition to these enhancements, Mecklenburg County has been able
to use these solutions to maintain its commitment to privacy and security as
Microsoft’s cloud tools meet their specific requirements.
What’s more, the county’s employees are excited about the
technology they’re using at work. We’re even hearing them say that these mobile
and flexible tools are changing the way they work for the better.
These sentiments are exactly the kind we like to hear. They’re
proof of how state and local governments can take advantage of our solutions to
be more agile, streamlined, and collaborative, all while driving down costs and
keeping systems secure.
To learn more about Mecklenburg County’s move to Microsoft’s
solutions, head on over to the Microsoft
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