Learn how insight and accountability solutions enable governments to address compliance and improve transparency.

Find out how these solutions optimize process management to improve workers' productivity.

Find out how these solutions enable governments to deepen engagement with citizens while delivering improved services.

Learn how to improve management and facilitation of interactions and provide better levels of service.

The cloud can help you transform government. Find out how.

Download the entire Cloud Basics E-book series

Forrester Consulting examines the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Windows 7.

Forrester Consulting examines the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010.

The purpose of this Forrester study is to provide readers with a framework to evaluate the potential financial impact of Microsoft Exchange 2010 on their organizations.

Read the public sector's buyer's guide for office productivity in the cloud.

Learn more about the key innovations that make Microsoft Dynamics AX 2012 powerful, agile, and simple.

Download this white paper to understand more about how the vision of connected citizens, connected workers, and connected agencies can become a reality.

Today's technology users have diverse needs that no single vendor or software can address, so the software development and distribution options associated with open source are welcome. Learn about Microsoft's participation in open source.

Find out how Microsoft has changed as a company to become more open.

This white paper describes the Public Sector-specific requirements which should be taken into consideration when evaluating cloud computing considerations.

In an era of leaner public sector resources, cloud computing can enable governments to make public data public in a scalable, cost-effective manner.

Find out how Microsoft Dynamics AX 2012 offers a powerful, agile, simple solution for governments striving to satisfy their constituents' service expectations with cost-effective solutions.

This white paper explores how government agencies can meet obligations to provide citizen centered government solutions while maintaining their statuary and regulatory compliance requirements by making effective technology and policy decisions.

Learn more about improving user productivity and saving communications costs with Microsoft Office Communications Server and Enterprise Instant Messaging.

Find out why interoperability is an issue for government leaders, and what must be done specifically by these leaders to build the critical foundation of interoperability through this informative white paper.

This paper shows how two products, Microsoft Office and Microsoft SharePoint, contribute to the powerful architectural design of the Microsoft Business Productivity Infrastructure (BPI).

Microsoft established the Interoperability Executive Customer (IEC) Council as a means of regularly obtaining valuable feedback from customers regarding their specific interoperability requirements. This paper details the council's activities.

Learn more about next generation telephony delivered by Microsoft Communications Server 14: a single, comprehensive dsol02 solution that includes integrated voice, instant messaging, presence, and audio, video, and web conferencing.

Innovative Microsoft desktop optimization solutions help transform the desktop infrastructure and empower government workers while reducing cost, managing risks, and increasing staff productivity across applications, devices, and locations.

Learn how Unified Communications provides proactive responses to the harsh economic environment and how Microsoft UC solutions can enable those responses for your Enterprise.

Microsoft Office 2010 provides the best productivity experience across the PC, phone, and browser to help you rise to the challenge of today's government IT environment without losing sight of what is important to you and your consistuents' success.

This paper analyzes how the usage of CRM impacts the productivity of the public sector in Europe.

Read these practical steps and insider tips for getting themost from Software Assurance.

Learn about the central role of cloud-computing in making cities energy-smart.

A white paper for decision makers on the urgency and benefits of embracing IT energy efficiency principles and practices.

Find out how information technology can cut energy use and costs of real estate portfolios

This paper describes factors altering of public records across the government sector, and offers a model for understanding the growing spectrum of content that governments handle while managing risk and maintaining compliance.

See how government at all levels can communicate better and work together from virtually anywhere, around the clock.

Find out how Microsoft Dynamics CRM can help governments meet unique requirements, streamline processes, and help improve service delivery.

This paper by Forrester Consulting provides readers with a framework to evaluate the potential financial impact of the FEP within their organizations.

Local governments strengthen service, achieve new operating efficiencies with CRM

Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Microsoft SharePoint Server 2010.

Forrester Consulting examined the total economic impact that enterprises may realize by deploying Office 2010, SharePoint 2010, Exchange 2010 and Office Communications Server 2007 R2 together.

Read this Forrester report on the benefits of Microsoft Lync Server.

COMMfusion interviewed a number of enterprise customers and resellers and found migrating to a unified messaging (UM) solution, such as Microsoft Exchange UM has significant benefits over stand-alone voice mail systems and can save money.

With the power of Unified Messaging and Exchange Server 2010, you can not only save money, you can transform voicemail into an enhanced productivity tool that helps users get more from their communications.

Reconciling management's aims and end-users' aspirations, the Windows Optimized Desktop provides flexibility, security, and manageability needed to support today's government workforce.

How Unified Communications software delivers Communications Enabled Business Processes (CEBP) to reduce costs and improve results for your enterprise.

IDC Research shows that advanced management tools such as Microsoft Desktop Optimization Pack, when applied and used properly, will offer a positive return on investment (ROI).

Forrester found that organizations can achieve quantifiable benefits from App-V in terms of labor cost savings associated with ICT management, hardware cost and footprint reductions, reduced help desk workloads, and enhanced user productivity.

Looking for innovative ways to do more with less, governments of all sizes are turning to cloud computing as a key way to save money.

Learn five steps that may be undertaken in order to improve efficiency and operations in the public sector.

This Forrester Consulting report provides midsize companies with a framework to evaluate the potential financial impact of Office 365 on their companies.

Forecast: Improved economy in the cloud. Learn more from this introduction to cloud computing in government.

This paper defines private cloud using industry standard concepts, explains the Microsoft products needed to create a Microsoft private cloud solution, and defines the technology benefits a Microsoft private cloud solution provides.

This paper shows how organizations can reduce costs and improve their IT efficiency by optimizing their core infrastructure and adopting server-related best practices.

With calls for increasing levels of accountability, participation, and collaboration, government leaders recognize how new applications of technology—and Web 2.0 in particular—can help bring about the desired changes collectively referred to as Gov 2.0.

This paper provides high-level insight into how cloud computing security considerations can be addressed using Microsoft technology to build a private cloud.

Microsoft's commitment to creating an ecosystem of accessible technologies runs deep, and includes development of a number of core accessible technology “building blocks.”

An overview of the principles of a successfull cybersecurity agenda.

Learn how Microsoft is partnering to strengthen economies, address societal challenges and promote a healthy online ecosystem.

The white paper illustrates the value of social computing for business through case studies. It also addresses the business and technical benefits of SharePoint technologies and how the platform compares to other social computing vendors.

Learn about the Canadian government's commitment to using Government 2.0 to help chart the course to social and economic opportunity for all Canadians. This white paper examines Open Web, Open Access & Open Source scenarios and benefits.

This paper describes how Microsoft is building bridges to the world of open source, including support of PHP in Windows Server, the SQL Server database system, and other products such as the Expression Web development tool.

This primer defines an open standard and explains how it is not the same as OSS or open government, how open standards alone do not create cost efficiencies, and how open standards mandates or preferences may lock governments into outdated technology.

Learn about the Microsoft climate change policy statement in this white paper.

Learn about the Microsoft Climate Change Policy from this executive summary.

A framework for creating IT Operations scorecards, dashboards, and analytics with Microsoft SQL Server, Systems Center Operations Manager, and Microsoft Office PerformancePoint Server 2007.

This white paper describes the high-level architecture and related infrastructure of a comprehensive software platform to deploy Microsoft's Connected Government Framework (CGF).

Find out what's new in Microsoft Dynamics AX 2012

Microsoft Dynamics AX is localized, translated, and supported by Microsoft and made generally available in several countries and languages.

This one page data sheet aligns economic challenges facing governments with transparent and neutral procurement processes that focus on outcomes.

This white paper examines Microsoft's broad approach to privacy governance and describes how these principles and processes have been applied to our latest cloud-based productivity service, Office 365.

This paper provides high-level insight into how cloud computing security considerations can be addressed using Microsoft Office 365, a public cloud service.

Thie white paper from the Trustworthy Computing team explains how Microsoft can help governments create more effective cybersecurity policies and practices to help protect public health and safety, economic security, and national defense.

This white paper offers food for thought for a model that could be used to structure cybersecurity initiatives and build a maturity model to ensure a long-term, sustainable approach to a government's cybersecurity agenda.

This paper examines an approach aimed at digital inclusion through public-private partnerships that give citizens online access to government services and programs.

This paper provides a framework for creating IT Operations scorecards, dashboards, and analytics with Microsoft SQL Server, Systems Center Operations Manager, and Microsoft Performance Point Server 2007.

Learn more from this Government 2.0 presentation.

This primer explains how the market's move toward a mixed-source environment makes preferences or mandates that select technology ineffective in helping governments achieve their IT enabled goals and how OSS does not necessarily deliver cost savings.

Document listing governments and internationally recognized organizations that have rejected preferences or adopted technological neutrality.

Read about Microsoft solutions delivered in a private cloud and how these are deployed through Windows Server Hyper-V.