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Around the world, technology is driving the public sector’s evolution from government-centric to citizen-driven services. Cloud computing, open data, and the consumerization of IT are transforming how governments connect to information and people. Users are demanding better service delivery, efficiency, transparency, and much higher quality of service. And governments are grappling with the complex challenges of sovereignty, security, and privacy as they manage an increasing amount of data.
Fortunately, as modern technology evolves, costs and deployment risks are declining, making it easier and less expensive for governments at all levels to leverage new services while addressing concerns of compliance and security.
At Microsoft, we see these issues as dimensions of a single theme: Connection. We have created a set of services and solutions to address these challenges and create real impact for better governments. These solutions fuel better decision making, heightened accountability, and the delivery of more personalized services—all in the interest of connecting agencies, policy makers, government workers, and those they serve with services, information, and each other. With these connections comes the potential for more efficient, impactful governance.
Microsoft brings a connected government to life through three major solution strands: Service Delivery and Engagement, Workplace Modernization, and Insight and Accountability.
