BI for performance management
Insight and Accountability begins with robust business intelligence. Microsoft offers the tools to extract data, join or mash it up, and create reusable pieces. Microsoft business intelligence (BI) solutions can help you answer important questions, such as:
- How much greenhouse gas is the company emitting?
- How much of a certain chemical is employed in production?
- How would you like to analyze agency operations, such as ERP systems, CRM systems, supply chain management systems and web interactions, and information stored in data warehouses with a familiar user interface?
Depending on your organization's unique needs, a Microsoft expert can assist you, or your IT department can make your data available internally, throughout your agency, or externally, to the public.
With this kind of data sharing, you can leverage best practices across organizations, using the cloud to make comparisons between urban reports and community indicators. You can even build custom dashboards and scorecards that are accessible throughout and at all levels of an agency to empower your people to measure, analyze, and set targets around environmental sustainability initiatives, for example.
Open government data
While security is of utmost concern regarding some government data, there is a great deal of public-facing data that is not necessarily private. What if you could make public data accessible to anyone, without any requirements for identification or registration, and for any purpose, possibly in an open format and not subject to any trademark or copyright? With the Microsoft Open Government Data initiative, it is easier than ever to share raw public data that is in machine-readable and not aggregate in form.
Government ERP
Enterprise Resource Planning can be difficult in any organization, but in multi-faceted governments that often have dispersed agency locations and budget-constrained staffing resources, ERP presents unique challenges.
Microsoft technology can help you control and coordinate administrative, back-office and shared operation service functions, such as finance, procurement, human resources, maintenance, repair, and overhaul (MRO), and payroll; build process-based workflows for Microsoft SharePoint Online in order to automate collaboration-centric business processes and surface them to your users via SharePoint Online; increase budget visibility to enable organizational transparency that identify and avoid budget overruns before funds are committed; provide instant, role-tailored access to data, to help users prioritize tasks and connect key business processes with results-increasing productivity through shared services across multiple organizations.
Data interoperability
What would happen if your organization’s data was interoperable? Multiple systems could communicate, exchange, and use data in specified formats. Communication protocols could help enable cross-agency collaboration, exchanging data in a semantically interoperable manner, including Extensible Markup Language (XML), mash-ups, and master data management (MDM).
Geographic information systems and community data
GIS mash-ups are changing the way government officials and first-responders respond to and conduct crime mapping and location-based emergency services. This data is especially useful for environmental agencies, public works, property, and emergency management scenarios. Cloud computing is emerging as the most effective vehicle to share GIS projects and data, create instant real-time mash-ups or embed work on any website without an internal GIS system. With Microsoft technology, you can create immersive end-user experiences with bird’s eye views and bird’s eye in 3D.
Microsoft solutions make it easy to collect, organize, and use community data to augment agency data, improving data quality and driving innovation. Your teams can also crowd-source problem solving and citizen collaboration to fully utilize community expertise. Learn how to leverage smart infrastructure, consumer device data, and citizens as data sensors.
Advanced analytics for government
Perform your analytics in the cloud for maximum scalability and processing power. Data can be pulled in from any of the leading database platforms, as well as from spreadsheets and flat files. You can identify relationships within your data for predicting and controlling system performance. In fact, you can even mine information using sophisticated web crawlers, linguistic processing, and data extraction tools on a pay-as-you-go basis via the cloud.
Apply predictive analytics to uncover unexpected patterns and associations and develop models to guide front-line interactions. And maintain an easy-to-follow audit trail that demonstrates accountability from beginning to end.
For governments, this means you can leverage advanced analytics to support fraud investigation, tax audits, e-discovery, employee and public satisfaction, weather prediction, and anti–money-laundering tactics. And create consistent processes and quality standards to enable greater insight and deeper data analysis.
Enterprise information management
Enterprise Information Management helps agencies structure, describe, and govern information assets across organizational and technological boundaries. Governments can control search results using organizational security and privacy policies, protecting personally identifiable employee information and intellectual property while enforcing compliance. All agency repositories can be aggregated into one search experience to allow users to see the "whole picture" from a single query or locate subject matter experts and relevant contacts applicable to search content.
