Enhance collaboration with function-rich and easy-to-use tools

​Link familiar productivity tools to intranet publishing and search capabilities, including wikis, digital media, social interaction, and content tagging, which help teams share and reuse vital information.

With Microsoft workplace modernization solutions, workers can quickly find and communicate with the right person anytime, from various locations, on any device with a single user interface for IM, email, presence, voice, video, and application sharing. Government teams can collaborate more safely thanks to granular security and privacy controls, centralized policy management, and detailed reporting and analysis.

Automate processes with efficient information worker centric solutions

What if you could better integrate user experiences for line-of-business data processing with their personal productivity tools? With Microsoft productivity solutions, you can easily deploy flexible and scalable case and workflow management solutions.

Network governance to leverage a single platform

Let your workers seamlessly access mission-critical services and systems with a familiar user experience across PC, phone and browser, even if contractors or political leaders bring their own devices.

Enable agencies to work better together, with security-enhanced federated identity that spans organizational boundaries. Extend access to critical information to constituents and citizens through established unified platform for government records management.

Collaboration tools

Employee portals, online services, unified communications, and intelligent search can help your teams collaborate internally and externally. Pull and post documents on your agency's intranet directly from Microsoft Office applications and co-author them simultaneously, even in off-line scenarios. Then, enable other users to search for those documents in the language of your agency through automatically generated metadata.

You can make search more visual, with contextual prioritization and preview of results across documents, emails, media, and external sites. Using SharePoint Communities and Lync, agency workers can easily manage personal profiles, people taxonomies, and expert findings. In fact, you can support your mobile or geographically dispersed workforce with rich unified communications tools that enable collaboration through enhanced, integrated audio, video, and web conferencing while reducing long-distance and travel costs. And with Office 365, you can obtain the latest versions of your office productivity environment from the cloud at lower up-front investments, and at lower total cost of ownership.

Case management

Case management does not have to be an administrative burden. Now, you can integrate case management with document management and workflows. You can simplify document and records management using SharePoint and SQL Server, and add structured case management while using relational lists and transactional history in Microsoft Dynamics CRM.

Records management

Managing documents and records is a core requirement of government organizations; executing this task efficiently is a challenge.

Microsoft technologies can help enable agencies to improve compliance by linking documents to processes and implementing controls and tracking, which help simplify Governance, Risk Management, and Compliance (GRC) planning and adoption. Costs and complexity may be reduced by streamlining overlapping tools and functions, and by leveraging existing software investments to accommodate all content types, interoperate with the rest of your content management functions, and scale your search and storage capacity.