Solutions by business need: Overview

We have moved to a structured, streamlined business process that enabled us to enhance productivity by 50% percent and allowed us to take better decisions with improved reporting

Umair Chaudhary, Chief Operating Officer, UAE and Gulf, at Barclays Bank, reveals how the installation of a CRM system from Microsoft has transformed how the bank deals with its customers.

Aswaaq is a retail chain based in the United Arab Emirates (UAE). It owns community centres that host state-of-the-art supermarkets, complemented by a range of shops and services.

Even in the early development phase, ACICO has achieved a significant increase in operational efficiencies. Both INC Technologies and Microsoft took the time to understand our business and put together a great solution for us.

Fujairah National Group (FNG) is one of the largest and well established companies on the east coast of the UAE.

Microsoft Dynamics GP really stood out at the top of the list when it came to meeting several requirements we had including ease-of-use, short implementation timeframe and high integration capabilities to support our growing business.

Through the implementation of Microsoft Dynamics NAV with Infosys, we have put in place an integrated solution that helps improve information flow, streamlines processes and enables us to achieve our long term strategic growth plans

Middle Eastern hotel group Habtoor Hospitality used disparate systems to manage reservations and generate accounts.

The Dubai Department of Economic Development (DED) was one of the first public bodies in the United Arab Emirates (UAE) to make its services available online.

i-mate™ has quickly become one of the world's leading experts in the production of Windows Mobile® wireless devices and software solutions.

Arabian Oud sought help from local technology consultant Saudi Software and Networking Company (SOFTNET).

Fakieh School is a prestigious, rapidly growing school in Saudi Arabia.

In 1997, before the merger between Daimler and Chrysler, Chrysler Egypt acquired a business management solution to help streamline business processes and boost customer service efforts.

PharmaOverseas, based in Egypt, distributes pharmaceutical products to customers across the country.

LINKdotNET, one of the largest private Internet service providers (ISPs) in Egypt and the Middle East region, wanted a new customer relationship management (CRM) solution to support business expansion and growth.