Three Windows 8.1 customer favorites

09 January 2014 | Gareth Hall, Windows 8 lead, Microsoft Worldwide Health

The mobile technology market certainly keeps evolving - and we’re all learning a lot along the way. One of the most important things we’ve learned is that to truly meet the needs of mobile health professionals, it takes the right combination of hardware, apps, and user experience. So it’s very cool to see all the pieces of the puzzle coming together. With the ever-increasing number of Windows devices and apps out there, clinicians can finally have not only a great mobile experience, but also the enterprise-class functionality and security they need to truly support their work.

As the market continues to progress, we are learning the most from our customers about which capabilities best meet mobile health needs. Here are three of our health customers’ favorite recent discoveries with Windows devices:

The ability to run two apps side by side.  More often than not, clinicians need to use more than one application at a time to do their job. With Windows 8.1, they can do that. For example, if they’re working on a prescription for a patient, they can have the patient’s record up in their electronic medical records system (EMR) and, at the same time, have a drug reference application open next to it, enabling them to check on dosages.

The ability to run classic Windows applications. Customers also love that they can run more than just mobile apps on their Windows 8.1 devices. Because it means they can access the full functionality of their key clinical systems when they’re on the move. For example, at Palmetto Health they’re using their enterprise EMR application on Microsoft Surface Pro tablets to review patient records, complete documentation on the fly, and more. It’s helping them to provide a better patient experience and care. Plus, it’s improving their efficiency so much that they’re able to see an average of two more patients per day. Read more and watch a video about how Palmetto Health is benefiting from this feature.

Security and management capabilities. We all know how important security, data privacy, and compliance are in the healthcare industry. So customers are really liking features such as the user-based access control and multi-layer authentication, as well as the ability to remotely wipe organizational and health data from an employee’s personal device (without wiping the whole device). And we continue to hear from health organizations like Pediatric Associates that Windows 8 makes their IT folks quite happy. “The fact that our clinicians are using Windows 8 mobile devices brings a comfort level with it,” says Brock Morris, Chief Information Officer at Pediatric Associates. “We can manage those devices with all the tools that we use to manage the rest of our Windows infrastructure, which not only makes it easier on our IT staff to integrate them, it also represents a cost savings.”

The only constant is change in the mobility world, and here at Microsoft we look forward to continuing to learn and adapt as mobile capabilities and needs keep evolving. So please share your stories with us about how you’re using mobile solutions in healthcare. Drop us a line at the email address below.

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Gareth Hall
Windows 8 lead, Microsoft Worldwide Health