Healthcare Innovations Solutions Day – Manila

01 November 2013 | Gabe Rijpma, Sr. Director Health & Social Services, Asia

Although we held the Microsoft Health Roadshow in Manila on an official public holiday that had been proclaimed a week earlier, we had a record turnout of more than 140 people. Teodoro Herbosa, an undersecretary of health opened the event with a fantastic presentation of where the Philippines is taking its healthcare system as well as the strategy and the expectations it has for modernizing and making the health system e-enabled.

Major changes to the Philippine health insurance system are underway. With broader coverage for more people and a strong focus on building an electronic health record system for the country, there will be significant opportunity here in the coming years. I had great meetings with the undersecretary, who was hugely complementary about the event and our involvement. He definitely wants to have it back next year. The caliber of attendees was very high; included were many CEOs, CFOs, and CMIOs of the major hospitals with their IT staffs. We have a huge number of opportunities to follow up on with the public and private health sectors as well as the university-run hospitals. All of them are keen on Office 365, and there are opportunities for Microsoft Dynamics CRM, NAV, and AX–as well as hospital information system (HIS) solutions–on top of SQL Server or Windows Azure.

I had a great meeting with Dondi Mapa and BizBox, our key partner in the Philippines. CEO Bobby Lua now has 280 hospital customers running the company’s HIS, and we are working with BizBox on a proposal for 80 public hospitals. In addition to this, he and his team have just launched a new company to help HMOs manage their claims process with the Philippine Health Insurance Company using a solution built on Windows Azure. BizBox has already sold the solution to one HMO and it has three other opportunities in the pipeline. In the Philippine health sector, we are clearly in the cloud with both Office 365 and Windows Azure.

On day 2, we had the Health Internal Readiness training (Health ISU4U) with the local Philippines team with a strong turnout from the local PS team (including Account managers and National Technology Office and the Technical pre-sales team). We have some great opportunities in the pipeline and ones that are developing with some of our key accounts there like St. Luke’s Medical Center, the Medical City, Asian Hospital, and Makati Medical Center. I am also confident that we and one of our key partners are close to closing with a new hospital in Guam operated by the Medical City. More on that when it happens. There is a great deal to do, and we have a motivated and passionate team who can see the opportunity in health.

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Gabe Rijpma
Sr. Director Health & Social Services, Asia

Microsoft in Health Blog

About the Author

Gabe Rijpma | Sr. Director Health & Social Services, Asia

Gabe Rijpma is Sr. Director Health & Social Services for Asia. Based in Singapore, Gabe’s responsibilities include leading and defining the solution offerings and strategy for meeting the needs of healthcare customers across Australia, New Zealand... Read more