As a hosting provider, you are very aware that your customers have their own customers. To efficiently run their businesses, your customers need to find and develop customer relationships, keep customers happy, and grow these relationships. It's one thing to identify a loyal customer; it's another to cultivate that loyalty.

A strong customer relationship management (CRM) solution enables your customers to know their own customers. And a hosted CRM solution built on Microsoft Dynamics helps your customers to efficiently centralize customer information and correspondence, identify business prospects, and capture workflows.

Microsoft Dynamics CRM is a flexible business application platform that enables you to create and deliver compelling hosted solutions that address your customers’ need for ease of use, effective data management, and adaptable workflows. You can seamlessly integrate CRM functionality with other Microsoft and third-party applications with the tools, best practices, and infrastructure support included in the Hosted Microsoft Dynamics CRM solution.