Hosted Exchange - Hosting Providers - Microsoft
Hosted Exchange - Hosted Messaging and Collaboration
Provide Customers with Security-Enhanced, Advanced Messaging Services
Microsoft Exchange Server 2007 is the latest revision of the Microsoft Exchange products, and is at the heart of the Microsoft Solution for Hosted Messaging and Collaboration version 4.0. Exchange Server 2007 provides a reliable messaging system, with built-in protection against spam and viruses. With Exchange Server 2007, users throughout an organization can access e-mail, voice mail, calendars, and contacts from a wide variety of devices and from any location.
Why Choose Hosted Exchange?
Hosted Exchange allows you to offer comprehensive messaging services for small to medium-sized businesses (SMBs), small office/home office (SOHO) businesses, and individual consumers. Based on Microsoft Exchange Server 2007 and Microsoft Windows Server 2003 R2, this messaging solution provides tools for flexible business modeling. You can offer a broad range of services that go from basic e-mail up to higher value services, such as providing additional storage, hosting personal domains, and calendars.

Exchange Server 2007 brings a rich set of new technologies, features, and services to this release of the Hosted Messaging and Collaboration solution. Exchange Server 2007 is designed to be a flexible messaging solution for customers of all sizes, and has been re-engineered to improve the administrative and management experience by using new server roles that align with how messaging systems are typically deployed and distributed across an organization.

Exchange Server 2007 is also designed to work seamlessly with Microsoft Outlook 2007, delivering an unprecedented level of functionality to SMBs, while reducing the system management requirements for service providers.

Server Roles
Microsoft Exchange Server 2007 introduces role-based deployment. This kind of deployment lets you deploy specific server roles that provide the messaging functionality you want for your organization. A server role is a unit that logically groups the required features and components that are required to perform a specific function in your messaging environment. Each server role includes:
  • Components to support the specific function.
  • Related configuration and security settings.
  • A list of predefined tasks to manage and configure that component.
Exchange Server 2007 supports the following five server roles:
  • Mailbox: The Mailbox server role hosts mailbox and public folder databases, and the offline address book. It is where you configure address lists and managed folders. The Mailbox server interacts with other server roles in your deployment and with the Active Directory directory service servers in order to provide and retrieve various types of information, including user account information, transport pipeline messages, client requests, e-mail and voice mail messages, and more.
  • Hub Transport: Hub Transport Services provide all mail transfer inside the organization, apply organizational mail flow routing rules and transport rules, and are responsible for delivering messages to a recipient's mailbox.
  • Edge Transport: Edge Transport Services are deployed in your organization's perimeter network. These services handle all Internet-facing, inbound and outbound mail flow, and provide protection against spam.
  • Client Access: The Client Access server role supports Microsoft Outlook Web Access (OWA), Microsoft ActiveSync clients, POP3, and IMAP4 protocols. The Client Access server role also supports Web services, such as Autodiscover, free-busy, and other Web services.
  • Unified Messaging: The Unified Messaging role is what supports the Outlook Voice Access feature. This role also provides the platform and basic provisioning infrastructure to integrate Exchange Server with an existing telephony network infrastructure.
Scalable Hosted Exchange Architecture
Through the introduction of new server roles, Microsoft Exchange Server 2007 setup and deployment has been re-engineered to improve the administrative experience. The reference architecture is designed to support a tiered approach to implementation of services, and to support those hosters entering the market with plans to grow their services offers on pace with the growth of their business.

The architecture targets three design points:

  • Entry Tier: 1–500 concurrent MAPI users
  • Middle Tier: 5000–20,000 concurrent MAPI users
  • Upper Tier: 20,000–100,000 concurrent MAPI users
The solution design defines the number of servers required for each design point with a set of formulas to provide the tools service providers can use to grow their service from one design point to the next.
High Availability through Data Replication
Previous releases of Exchange high availability solutions were based on shared-storage, but such solutions could be costly and complex. Not only has Exchange Server 2007 improved shared-storage functionality with single copy cluster (SCC), but it also introduces two new asynchronous replication-based configurations:
  • Local Continuous Replication (LCR): Provides a simplified, rapid recovery model with complete redundancy, minimizing the frequency of full tape backups.
  • Cluster Continuous Replication (CCR): Has no single point of failure. CCR provides both database and service redundancy without requiring expensive shared storage, even when clusters span geographic locations.
Reduce Compliance Risk
Exchange Server 2007 incorporates features specifically designed to help your business comply with corporate, regulatory, and legal requirements. These features enable you to apply retention rules, scan and act on messages in transport, flexibly journal, and perform rich text searches across mailboxes in your organization. Exchange Server 2007 eases the toll often placed on administrators charged with applying and enforcing compliance policies, while avoiding adverse impact on employees and their productivity.
Anti-Spam, Antivirus Tools
Exchange Server 2007 includes many improvements to antivirus protection. In addition to continued support of the Virus Scanning API (VSAPI), Microsoft has made a significant investment in more effective, efficient, and programmable virus scanning at the transport level.

Exchange Server 2007 introduces the concept of transport agents. Agents are managed software components that perform a task in response to an application event. Agents act on transport events, much like event sinks did in earlier versions of Exchange.

Third-party developers can write customized agents to take advantage of the underlying Exchange MIME parsing engine for robust transport-level antivirus scanning. The Exchange Server 2007 MIME parsing engine, developed and evolved through many years of MIME-handling exposure, is an extremely robust MIME engine. Another antivirus improvement is the implementation of attachment filtering by a transport agent. By running attachment filtering on the Edge Transport server role, you can reduce the spread of malware attachments before they enter an organization.

Outlook Voice Access
The core Unified Messaging functionality available “out-of-the-box” in Hosted Messaging and Collaboration 4.0 is Outlook Voice Access (OVA). In a traditional environment, calling into a voicemail system means accessing only voicemail. With OVA, not only can you access your voicemail, but you can access your e-mail messages and calendar as well. OVA enables you to call and check your calendar, read and send e-mail, change schedules if you are delayed, or even send out notifications to cancel meetings if necessary.

This ability for customers to check their e-mail and calendar information from a phone is another key feature that service providers can use to differentiate themselves and to find additional revenue streams for premium services.

Mobile Messaging
Exchange Server 2007 offers a significantly improved Outlook user experience on mobile devices. It also includes improved security and better mobile device management. When you combine the new Exchange features with the latest version of Microsoft Windows Mobile, you can increase performance and usability and help make your mobile device more secure.

Devices based on Microsoft Windows Mobile 6 and the Messaging and Security Feature Pack can receive security policies that are pushed to them from Microsoft Exchange Server 2007 servers. These policies control how the device behaves and what data is available on the device. For example, devices can be forced to time out after a specified period of inactivity, at which point the user must enter a PIN to use the device. The administrator can specify the nature of the PIN, and has the option of remotely erasing a lost or stolen device the next time it connects to the wireless network.

The following table describes which features are available with different versions of Microsoft Windows Mobile.

Table: Windows Mobile Features

Windows Mobile version

Productivity features

Security features

Deployment cost-reduction features

Monitoring features

Windows Mobile 6

·          Enhanced E-mail: HTML, flags, quick message fetch

·          Enhanced Calendar: Attendee status, integration with Global Address List (GAL), forward meetings, reply to attendees and originator, enhanced agenda and week views

·          Exchange Server Search: On device as mail left on server, Doc Access (Microsoft Windows SharePoint Services, UNC)

·          Out of Office management

·          Smart filter on-device search

Stronger device password policy, PIN Reset, Storage Card Encryption, Information Rights Management Integration, PFX certificate import, Remote Wipe via OWA

Enhanced Certificate Enrollment, Secure Sockets Layer (SSL) Wildcard Certificate support

Microsoft Operations Manager (MOM) integration, monitoring, Internet Information Services (IIS) log reporting

Windows Mobile 5 with Messaging and Security Feature Pack

Complete Outlook Mobile Experience:

·          Direct Push

·          GAL lookup

·          Task Sync

Device Password Policy Enforcement with Local Wipe, Remote Wipe, Certificate Based Authentication, S/MIME

Remotely manage and enforce select corporate IT policies over-the-air directly via the Exchange Server management console

 

All Windows Mobile Devices

Core Outlook Mobile Experience:

·          Core E-mail: Sync, read, attachments

·          Improved Contact Synchronization

·          Core Calendar: Sync, handle meeting requests, etc.

Encryption (SSL with 3DES or RC4); Authentication (Basic), Internet Security and Acceleration (ISA) Server integration (Web publishing)

Tightly integrated with Exchange, over-the-air configuration, faster first-time sync

Reporting, MOM integration, diagnostic tasks and health