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Swedish Welcome   Based on 0 reviews
IT platform in the cloud supports sustainable tourism
4-page Case Study posted: 06/24/2014 Views: 36

The core of the non-profit organisation Swedish Welcome consists of eight agents who travel around the country and supports its members in the hospitality industry. The new IT platform in the cloud provides a solid basis for their work outside the office.

  • Publication Date:
  • 06/24/2014
  • Partner(s):
  • IT-Hantverkarna
  • Industries:
  • Travel
  • Business Need:
  • Customer Relationship Management (CRM)
  • Mobility
  • Sales Management
  • Country/Region:
  • Sweden
  • Software and Services:
  • Microsoft Office 365 for small businesses
  • Microsoft Office 365
  • Windows 8
  • Windows 8 Pro
  • Microsoft Dynamics CRM 2013
  • IT Issue:
  • Cloud Services
  • CRM
Polkomtel Sp. z o.o.   Based on 2 reviews
Polkomtel use Microsoft Dynamics CRM as the support platform for B2B sale
4-page Case Study posted: 06/23/2014 Views: 32

Polkomtel is the operator of Plus mobile network and a leader in the field of innovative solutions. The company implemented the Microsoft Dynamics CRM system to improve the relationship management with customers and partners. The implementation was carried out by Netwise - an experienced integrator of Microsoft Dynamics CRM in Poland and Central Europe. The new system embraced most of the processes related to sales in the B2B segment, among others, support for sales, implementations, reporting, planning, archiving, exploring the potential sale of products (e.g. electricity) and others. Thanks to the solution the company improved communication, as well as sales and marketing processes, increased the efficiency of customer service and optimized the costs of development and maintenance of systems. The company can also monitor workflows and process sales in the B2B channel.

  • Publication Date:
  • 06/23/2014
  • Partner(s):
  • Netwise S.A.
  • Industries:
  • Communications and Network Service Providers
  • Other Services
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Customer Relationship Management (CRM)
  • Mobility
  • Support and Services
  • CRM
  • Sales Management
  • Marketing Management
  • Customer Service Management
  • Country/Region:
  • Poland
  • Software and Services:
  • Microsoft Dynamics CRM
  • IT Issue:
  • CRM
  • Customer Relationship Management
  • High Availability
AA Drink   Based on 0 reviews
Mobile business becomes reality for AA Drink after implementation of Microsoft Dynamics CRM
4-page Case Study posted: 06/05/2014 Views: 73

Importer of of AA Drink, United Soft Drinks Belgium's target is to increase the marketshare in Belgium. Avento assisted with the implementation of Microsoft Dynamics CRM at United Soft Drinks Belgium. Today, after only three months, the results are there: the average share of AA Drinks in the assortment of sports clubs has increased from 42% to 62%.

  • Publication Date:
  • 06/05/2014
  • Partner(s):
  • Avento
  • Industries:
  • Consumer Goods
  • Business Need:
  • Cost Containment
  • Customer Relationship Management (CRM)
  • Data Protection and Recovery
  • Environmental Sustainability
  • Enterprise Project Management
  • Enterprise Web and Search
  • Financial Management
  • Human Resource Management
  • Mobility
  • Identity and Security
  • SOA and Business Process
  • Support and Services
  • Unified Communications
  • xRM
  • Sales Management
  • Marketing Management
  • Customer Service Management
  • Mission Critical
  • Social Intranet
  • Team Collaboration
  • Sharepoint Business Critical
  • Country/Region:
  • Belgium
  • Software and Services:
  • Microsoft Dynamics CRM
  • IT Issue:
  • Identity, Security and Access Management
  • Enterprise Resource Planning (ERP)
  • High Performance Computing
  • Hosted Messaging and Collaboration
  • Manufacturing and Supply Chain Management
  • Personal Productivity
  • Product Lifecycle Management
  • Regulatory Compliance and Controls
  • Risk Analytics and Reporting
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
  • Virtualization
  • Interoperability
  • xRM
  • Integration with SAP
  • Integration with JD Edwards
  • Integration with Oracle
  • Integration with Siebel
  • Software + Services
  • High Availability
  • Parallel Computing
  • Private Cloud
AA Drink   Based on 7 reviews
Mobile business becomes reality for AA Drink after implementation of Microsoft Dynamics CRM
4-page Case Study posted: 06/05/2014 Views: 106

Importer of of AA Drink, United Soft Drinks Belgium's target is to increase the marketshare in Belgium. Avento assisted with the implementation of Microsoft Dynamics CRM at United Soft Drinks Belgium. Today, after only three months, the results are there: the average share of AA Drinks in the assortment of sports clubs has increased from 42% to 62%.

  • Publication Date:
  • 06/05/2014
  • Partner(s):
  • Avento
  • Industries:
  • Consumer Goods
  • Business Need:
  • Cost Containment
  • Customer Relationship Management (CRM)
  • Environmental Sustainability
  • Enterprise Project Management
  • Enterprise Web and Search
  • Financial Management
  • Human Resource Management
  • Mobility
  • Identity and Security
  • SOA and Business Process
  • Support and Services
  • Unified Communications
  • CRM
  • xRM
  • Sales Management
  • Marketing Management
  • Mission Critical
  • Social Intranet
  • Team Collaboration
  • Sharepoint Business Critical
  • Country/Region:
  • Belgium
  • Software and Services:
  • Microsoft Dynamics CRM
  • IT Issue:
  • Identity, Security and Access Management
  • Enterprise Resource Planning (ERP)
  • High Performance Computing
  • Hosted Messaging and Collaboration
  • Manufacturing and Supply Chain Management
  • Personal Productivity
  • Product Lifecycle Management
  • Regulatory Compliance and Controls
  • Risk Analytics and Reporting
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
  • Virtualization
  • Interoperability
  • xRM
  • Integration with SAP
  • Integration with JD Edwards
  • Integration with Oracle
  • Integration with Siebel
  • Software + Services
  • Parallel Computing
  • Private Cloud
ACD   Based on 0 reviews
Greenhouse specialist ACD builds on Microsoft Dynamics AX with Edan
4-page Case Study posted: 06/05/2014 Views: 25

ACD is a supplier of hobby greenhouses and accessories. Thousands of greenhouses leave the factory in Roeselare each year, reaching customers in the Benelux and France. To support its rapid growth, ACD implemented Microsoft Dynamics AX with the help of Microsoft partner Edan, who also ensures that the business software evolves with the requirements of ACD in terms of efficiency and growth.

  • Publication Date:
  • 06/05/2014
  • Partner(s):
  • Edan
  • Industries:
  • Automotive, Industrial Equipment & Aerospace
  • High Tech & Electronics
  • Motor Vehicle Parts Dealers
  • Business Need:
  • Cost Containment
  • Customer Relationship Management (CRM)
  • Data Protection and Recovery
  • Environmental Sustainability
  • Enterprise Project Management
  • Enterprise Web and Search
  • Financial Management
  • Human Resource Management
  • Mobility
  • Identity and Security
  • SOA and Business Process
  • Support and Services
  • Unified Communications
  • CRM
  • xRM
  • Sales Management
  • Marketing Management
  • Mission Critical
  • Social Intranet
  • Team Collaboration
  • Sharepoint Business Critical
  • Country/Region:
  • Belgium
  • Software and Services:
  • Microsoft Dynamics
  • IT Issue:
  • Identity, Security and Access Management
  • Enterprise Resource Planning (ERP)
  • High Performance Computing
  • Hosted Messaging and Collaboration
  • Manufacturing and Supply Chain Management
  • Personal Productivity
  • Product Lifecycle Management
  • Regulatory Compliance and Controls
  • Risk Analytics and Reporting
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
  • Virtualization
  • Interoperability
  • xRM
  • Integration with SAP
  • Integration with JD Edwards
  • Integration with Oracle
  • Integration with Siebel
  • Software + Services
  • High Availability
  • Parallel Computing
  • Private Cloud
Eason & Sons   Based on 3 reviews
Retailer uses Microsoft to drive transformational retail and business strategy
4-page Case Study posted: 06/05/2014 Views: 431

Established in 1886, Eason is one of Ireland’s most recognised flagship brands. Eason currently has over 60 stores across the Republic of Ireland and Northern Ireland and is the country’s leading multichannel retailer of books, newspapers and magazines, cards, stationery and gifts, including an expansive selection of own brand goods. Launched in 1998, Eason’s award winning website www.easons.com has since grown into Ireland’s most successful book and eBook store.

  • Publication Date:
  • 06/05/2014
  • Industries:
  • General Merchandise
  • Specialty Retail
  • Other Services
  • Business Need:
  • Customer Relationship Management (CRM)
  • Sales Management
  • Marketing Management
  • Country/Region:
  • Ireland
  • Software and Services:
  • Microsoft SQL Server
  • Microsoft Sharepoint Server
  • Windows Server
  • Microsoft Hyper-V Server
  • Microsoft Dynamics AX 2012
  • Microsoft Services Premier Support
  • Microsoft Consulting Services
  • Business Productivity - Collaboration
  • Dynamics AX (Microsoft Consulting Services)
  • IT Issue:
  • Supply Chain Planning and Execution
  • CRM
  • Customer Relationship Management
ACD   Based on 0 reviews
Greenhouse specialist ACD builds on Microsoft Dynamics AX with Edan
4-page Case Study posted: 06/05/2014 Views: 20

ACD is a supplier of hobby greenhouses and accessories. Thousands of greenhouses leave the factory in Roeselare each year, reaching customers in the Benelux and France. To support its rapid growth, ACD implemented Microsoft Dynamics AX with the help of Microsoft partner Edan, who also ensures that the business software evolves with the requirements of ACD in terms of efficiency and growth.

  • Publication Date:
  • 06/05/2014
  • Partner(s):
  • Edan
  • Industries:
  • Automotive, Industrial Equipment & Aerospace
  • High Tech & Electronics
  • Motor Vehicle Parts Dealers
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Corporate Software Licensing
  • Cost Containment
  • Customer Relationship Management (CRM)
  • Data Protection and Recovery
  • Environmental Sustainability
  • Enterprise Project Management
  • Enterprise Web and Search
  • Financial Management
  • Human Resource Management
  • Mobility
  • Identity and Security
  • SOA and Business Process
  • Support and Services
  • Unified Communications
  • xRM
  • Sales Management
  • Marketing Management
  • Customer Service Management
  • Contact Center Management
  • Mission Critical
  • Business Critical
  • Cloud & Server Platform
  • Advertising & Marketing
  • Business Agility
  • Social Intranet
  • Team Collaboration
  • Sharepoint Business Critical
  • Country/Region:
  • Belgium
  • Software and Services:
  • Microsoft Dynamics
  • IT Issue:
  • Identity, Security and Access Management
  • Enterprise Resource Planning (ERP)
  • High Performance Computing
  • Hosted Messaging and Collaboration
  • Manufacturing and Supply Chain Management
  • Product Lifecycle Management
  • Regulatory Compliance and Controls
  • Risk Analytics and Reporting
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
  • Virtualization
  • Interoperability
  • xRM
  • Integration with SAP
  • Integration with JD Edwards
  • Integration with Oracle
  • Integration with Siebel
  • Software + Services
  • High Availability
  • Parallel Computing
  • Private Cloud
The Saudi Investment Bank   Based on 8 reviews
A Saudi Investment Bank drives into the retail market with CRM technology
Deployment posted: 05/22/2014 Views: 374

The Saudi Investment Bank extended its services to the retail banking sector but its expansion was held back by manual processes that undermined its activities. The bank implemented Microsoft Dynamics CRM, an operational CRM technology that dovetails with Dynamics CRM. The results have been startling with all indices of success climbing. Most telling its market share has grown dramatically.

  • Publication Date:
  • 05/22/2014
  • Partner(s):
  • VeriPark
  • Industries:
  • Banking
  • Business Need:
  • Cost Containment
  • Customer Relationship Management (CRM)
  • Sales Management
  • Marketing Management
  • Customer Service Management
  • Country/Region:
  • Saudi Arabia
  • Software and Services:
  • Microsoft Dynamics CRM 2011
Enigon Group   Based on 0 reviews
Microsoft Dynamics CRM offers offline sales support to Engicon Group
4-page Case Study posted: 05/20/2014 Views: 10

Since years the specialist in steel structures Engicon Group relies on Microsoft Dynamics AX. For the salesteam, the ERP solution however, did not provide the proper offline support. With Microsoft Dynamics CRM, Bro Consulting, part of Ad Ultima Group, implemented the perfect complement to the strategic software architecture of the organization. After a successful start, Bro Consulting will roll out the broad functionality of Microsoft Dynamics CRM for both sales and marketing.

  • Publication Date:
  • 05/20/2014
  • Partner(s):
  • Ad Ultima Group
  • Industries:
  • IT Services
  • Business Need:
  • Sales Management
  • Country/Region:
  • Belgium
  • Software and Services:
  • Microsoft Dynamics CRM 2013
  • IT Issue:
  • CRM
Enigon Group   Based on 0 reviews
Microsoft Dynamics CRM offers offline sales support to Engicon Group
4-page Case Study posted: 05/20/2014 Views: 13

Since years the specialist in steel structures Engicon Group relies on Microsoft Dynamics AX. For the salesteam, the ERP solution however, did not provide the proper offline support. With Microsoft Dynamics CRM, Bro Consulting, part of Ad Ultima Group, implemented the perfect complement to the strategic software architecture of the organization. After a successful start, Bro Consulting will roll out the broad functionality of Microsoft Dynamics CRM for both sales and marketing.

  • Publication Date:
  • 05/20/2014
  • Partner(s):
  • Ad Ultima Group
  • Industries:
  • IT Services
  • Business Need:
  • Sales Management
  • Country/Region:
  • Belgium
  • Software and Services:
  • Microsoft Dynamics CRM 2013
  • IT Issue:
  • CRM
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