Video Only - Posted 2/17/2011
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International Shipping Company Boosts Client Satisfaction with Online Services
Antwerp Global Shipping (AGS) is an international freight forwarding company that manages thousands of shipments a year. The company’s success depends on time-sensitive interaction with numerous stakeholders, partners, and customers that span global time zones. Email is crucial to the business, but the company’s IT environment failed to send occasional email messages, couldn’t manage large email attachments, and was difficult to maintain. AGS needed a flexible, scalable solution that would increase the capacity of internal servers. After consulting with Microsoft Gold Certified Partner T-Bench, AGS selected the Microsoft Business Productivity Online Standard Suite from Microsoft Online Services. As a result, AGS gained a more robust system that supports a mobile workforce, requires no internal maintenance, and affords employees more time to focus on their customers—not their inboxes.
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