Video Only - Posted 2/3/2014
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Microsoft Dynamics Helps Children's Organization
As Big Brothers Big Sisters of Canada grew, its case management system was unable to adapt to the evolving needs and unique processes of the movement. It subscribed to Microsoft Dynamics CRM Online and customized the solution to support service delivery
staff. With a new mentor/child “matching engine” and case management protocols built on best practices, everyone works more efficiently, while staying focused on child safety.
This is a Video Only Case Study. Please be sure to view the available video for additional information.