Video Only - Posted 2/3/2014
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Big Brothers Big Sisters of Canada

Microsoft Dynamics Helps Children's Organization

As Big Brothers Big Sisters of Canada grew, its case management system was unable to adapt to the evolving needs and unique processes of the movement. It subscribed to Microsoft Dynamics CRM Online and customized the solution to support service delivery staff. With a new mentor/child “matching engine” and case management protocols built on best practices, everyone works more efficiently, while staying focused on child safety.

This is a Video Only Case Study. Please be sure to view the available video for additional information.

Solution Overview

Organization Size: 1000 employees

Software and Services
  • Microsoft Dynamics CRM 2013
  • Microsoft Dynamics CRM
  • Microsoft Dynamics CRM Online

Vertical Industries
Membership Organizations



Altus Dynamics