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| About
Microsoft Dynamics |
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| The success of your company is
directly related to the success of the people who work for you.
Microsoft Dynamics is a line of integrated, adaptable business
management solutions that enable your people to make important
business decisions with greater confidence. Microsoft Dynamics
works like and with familiar Microsoft software - easing adoption
and reducing the risks inherent with implementing a new solution.
These solutions automate and streamline financial, customer
relationship, and supply chain processes in a way that helps
you drive business success. Read on for more information about
who these solutions are for, what they do, and how to get them. |
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| Who
are these products and services for? |
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| Microsoft Dynamics
include applications and services for retailers,
manufacturers, wholesale distributors, and service
companies, doing business domestically or in multiple
countries. |
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| With these tools in
hand, people in every key position in your organization—forecasters
and analysts, sales and marketing, customer service
and warehouse personnel—can contribute to
the success of your company. |
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| What
business functions do these products serve? |
Analytics
Manage budgets, create and consolidate reports,
and look for trends and relationships in any part
of your business. |
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Customer
Relationship Management
Manage customer groups, create and launch marketing
campaigns, track customer activity, and organize
sales and after-sales. |
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Distribution
Track inventory, order, and purchasing management; sales forecasting;
e-commerce; and warehouse management. |
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E-commerce
Let customers and suppliers do business with you anytime through
Web sites or by connecting their system directly to yours. |
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Field Service
Management
Set up and manage service contracts, enter and track service
calls, view schedules, and optimize workloads across resources. |
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Financial
Management
Control your general ledger, payables, receivables, inventory,
sales process, purchasing, fixed assets, and cash flow. Perform
reconciliation and collections. |
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HR Management
Manage your human resources from mapping, recruitment, and employee
registration, to skills development and processing of payroll
and benefits. |
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Manufacturing
Coordinate your entire manufacturing process from product configuration
and supply and capacity requirements planning, to scheduling
and shop floor. |
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Portals
Deliver access to the data, applications, and services your
employees, customers, and business partners need via a Web browser,
and see them work more efficiently with you. |
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Project
Management and Accounting
Manage your resources, forecast your costs and budgets, track
time and expenses, and organize contracts and billing. |
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Supply
Chain Management
Organize single or multiple site warehouses; handle order promising,
demand planning, and online collaboration with suppliers. |
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| What
makes Microsoft Dynamics unique? |
| Microsoft Dynamics
bring together information from every corner of
your company and let you analyze it to make more
profitable decisions. As part of the Microsoft family
of offerings, these solutions are ready to work
with widely-used productivity applications, like
Microsoft
Office, and top technologies like Microsoft
Windows Server System and Microsoft
.NET. Data entered in one place is shared across
your company—speeding operations, reducing
errors, and putting accurate information at the
fingertips of those who need it. But "connected"
doesn't stop there. Processes can be securely extended
to your entire business community, helping you maximize
efficiency. |
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| Most importantly,
these solutions are delivered by a global network
of partners who provide local, personalized service—from
planning and implementation, to customization, to
ongoing support and education. That means you get
world-class business solutions from a local professional
who'll be there to provide what you need as business
conditions change and your business grows. |
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| Who
are Microsoft Certified partners? |
| Independent IT professionals are
certified to sell, set up, and support our software. Microsoft
Certified Partners are a global network of certified partners
who specialize in different industries and range from small,
domestic consultants to multinational groups, so you will be
able to find one that fits your profile. |
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| Can
these products address the specialized needs of my business? |
| Thousands of Microsoft Certified
Solution Developers around the world have developed add-in products
to build on our products' standard functionality to meet industry-specific
and company-specific needs. They have experience working with
small and midsize companies, and offer a range of services to
help make your business successful. See our
Industry
pages for more information. |
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| In addition, Microsoft Dynamics
software and services can be customized to your unique requirements,
down to an individual user, who can easily manage his or her
workspace for maximum productivity. All functionality can be
made available on the Web for the convenience of employees,
customers, vendors, and partners. |
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| Related
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Introducing
Microsoft Dynamics
Microsoft Dynamics has been renamed under a
new brand that focuses how people work and on process-centric
design. Find out more. |
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Step
by step: A guide to business-solution selection
View a comprehensive, online guide that includes techniques
and tools to help you get the right technology for your
business needs. |
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Ready
to evaluate further?
Compare our products to other software, find out what
IT experts are saying, see customer stories, and learn
about data-migration programs and special offers. |
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Inside
our business blueprint
See what guides our development efforts to ensure your
investment is sound. |
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How
to buy
Get an overview of what’s involved in acquiring
business solutions. |
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