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Chat Transcript
 
Get Ready for Exchange Server 2003
Host
: Shivaram Venkatesh, Technical Specialist - Microsoft India
February 28, 2003
 
Deepak_MS: Hello Everyone!

Deepak_MS: Welcome to the MSDN India Chat

Deepak_MS: today's topic as you would all know is about upcoming features of Exchange Server 2003

Deepak_MS: previously code named as "Titanium"

Deepak_MS: Today we have with us Shivaram Venkatesh, who works has a technical specialist for Microsoft and is currently based out of Bangalore

Deepak_MS: Over to you Shivaram! Let us start with a brief intro to Exchange 2003 and then I will start taking your questions

Shivaram_MS: Hi everybody, this is Shivaram Venkatesh, welcome to this session on 'Titanium' - Code name for the next release of Exchange server

Shivaram_MS: Let me give a brief introduction to Exchange Server 2003 - Code named Titanium. As you are probably aware, Exchange 2000 has been around for about 2.3 years now and this new release packs a real punch. The biggest things that are packed in are the conformance to the Microsoft Secure and trustworthy computing initiative.

Shivaram_MS: It brings in new much awaited features like MAPI compression, RPC over HTTP, new and improved OWA, S/MIME over OWA and so on

Shivaram_MS: instead of me going on and on, questions are welcome

Deepak_MS: (Sastry): Can Exchange 2003 Beta2 act as a Front-end server for existing Exchange 2000 Back-end servers?

Shivaram_MS: Hi Sastry well, that depends on how the topology has been framed. Exchange 2003 can act as a FE to the E2000 BE servers.

Shivaram_MS: there are however significant benefits on running E2003 on Win2003 - such as RPC over HTTP, new cool OWA interface, Spell check on OWA for 5 languages and so on.

Deepak_MS: (Sastry): Will we get all the Exchange 2003 OWA features in this scenario

Shivaram_MS:No, as I had mentioned all the above will only be available on Win2003 and E2003. That however requires a little revamp of the AD infrastructure

Deepak_MS: (Rahul): Deepak, on which OS can exchange 2003 beta2 be used?

Shivaram_MS: Hi Rahul, it can be used on Win2000, SP3 and Win2003 servers

Deepak_MS: (Sastry): can you elaborate on the FE part, what kind of revamping is required for AD and will we get the OWA (Office 11 kind of features) in the FE

Shivaram_MS: yeah sure. Win2003 adds significant benefits on AD over Win2000. Now in the ideal scenario, Win2003 should be your primary DCs and the GCs local to the network on whcih E2003 is on.

Shivaram_MS: Now E2003 features that I described above are only available on Win2003. But this again does not require an upgrade of the Win200 AD to Win2003, but will work best with the new GAL improvement offered in AD in Win2003

Shivaram_MS: so in short, your setup described above will be optimal when your AD is on Win2003 DCs and E2003 is installed as an FE in that environment

Shivaram_MS: I am done with the FE question

Deepak_MS: (Amod): how much is it helpful in intelligent use of server and storage resources?

Shivaram_MS: Hi Amod, good question. In E2003 and Win2003, when Outlook 11 is being used, you get the following advantages

Shivaram_MS: 1: MAPI compression upto 70 - 80% depending on the payloads

Shivaram_MS: 2: 'Drizzle' streaming of data. 1'st 254 bytes - headers are downloaded first into Outlook's cache mode which enables the user to immediately view the abstract of the mail, then the rest follow

Shivaram_MS: 3: Exchange itself because of this compression, has lesser in memory processing and lesser usage of Virtual Memory for such processing. This leads to better load management and more scalability

Shivaram_MS: Also if the /3GB switch is used (now possible in all Editions of Win2003 - Except Web server edition) then E2003 rocks!

Shivaram_MS: I am done with the storage question

Deepak_MS: (Sastry): We have installed Ex 2003 as a FE in our E2k environment, but we are not getting the new OWA features in the FE, we are still getting the old OWA interface, but when we make it as BE , OWA features are enabled for the mailboxes residing on this…

Shivaram_MS: Sastry, this is quite strange. But the ideal scenario is when your FE is migrated to E2003 and you should see an immediate change to the new OWA. What you will not see however are things like MAPI compression and so on.

Shivaram_MS: Are you accessing the FE from within the network? If this is the case then you may be hitting the old BE which still will show you the older interface. That is why when you migrated the BE, you saw the new OWA.

Shivaram_MS: this could be one of the issues you are seeing. Maybe we can actually discuss this in detail and come to the root of the problem...

Deepak_MS: (Sastry): how do we enable OWA caching in E 2003?

Shivaram_MS: Sastry, could you be a little more specific on OWA caching? Did you mean Outook caching?

Deepak_MS: What are the new big features in Outlook Web Access ?

Shivaram_MS: Deepak, OWA now in E2003 is really cool. The whole UI has now changed and a lot of it is DHTML. We now have 2 displays of OWA. Rich and Low level. Rich allows for spell check, cool UI, out of office, S/MIME(requires a control on the server) ...

Shivaram_MS: there is also the Low level interface specifically meant for cHTML, xHTML based deices which can display OWA really well

Shivaram_MS: when this is selected, then the server automatically selects which CSS to apply and then streams tiny packets to the devices such as phones, PPCs, and GPRS devices to display OWA. The rich clients are default apart from this we also have S/MIME and signed mails etc which however requires an ActiveX control to be installed on the local computer from which OWA is being accessed

Shivaram_MS: really cool stuff is now possible in OWA

Deepak_MS: (Sastry): I am sorry.. I was referring to Outlook Caching and how it works

Shivaram_MS: Sastry, Outlook caching is now enabled by default in Outlook 11. This implies that when a new mails arrives, the server trickles down info which Outlook caches and then displays immediately. Also GAL entries, lookups and so on are cached by Outlook 11.

Shivaram_MS: This implies lesser load on the server and lesser round trips for each communication with the GC/Exchange.

Shivaram_MS: All actions performed by the user such as opening a message, looking up an address and changing to a private folder, involve server transactions and roundtrips which are now reduced

Deepak_MS: (Amod): How does it protect the messaging environment?

Shivaram_MS: Hi Amod, 1: E2003 now supports IPSec between the FE and BE as well. This ensures the highest security between the FE and BE in a DMZ

Shivaram_MS: 2: E2003 comes with built in Spam filters and provisions for including Black lists of known spammers. AVAPIs for Anti virus are much stronger and are gateway sensitive. Need not scan when the mail is processed, they can be scanned when the mail hits the SMTP buffer itself

Shivaram_MS: then we have Outlook 11 with Kerberos as the default authentication protocol instead of NTLM like previous versions.

Shivaram_MS: Also the support for S/MIME in OWA is a big step in mail security.

Shivaram_MS: There are many more, but due to brevity, I will urge you to look into Technet for more information

Shivaram_MS: I am done with the security question

Deepak_MS: (Go-Gates): What are the new features in Conference server?

Shivaram_MS: Hi Go-Gates, there is no change to Conf server as of now. It is status Quo. MS is moving towards a single RTC based media integration with video, audio and data conf which will be in a separate offering soon.

Shivaram_MS: I am done with the conf question

Deepak_MS: (Sastry): When is the Beta3 getting released?

Shivaram_MS: Sastry, that info is not available as of now, will be posted on the Exchange site as soon as the dev team decides to make this info public

Deepak_MS: (Sastry): Can you tell me how KMS is integrated with CA and what additional features are added into KMS?

Shivaram_MS: Sastry, well there have been some improvements that we have made to our CA services, but the Exchange KMS service will be more or less the same as it used to be. But the direction will be the Windows CA

Deepak_MS: Today if I need to connect to my exchange server over internet, and if I don't have owa setup, I need to VPN into my network, does Exchange 2003 address that?

Shivaram_MS: Deepak, we have a cool new feature in E2003 by which users simply need an Internet connection and they can fire up Outlook 11 and simply leave it on. Outlook uses something called "RPC over HTTP"...

Shivaram_MS: where it would connect over the internet to the FE, authenticate on Kerberos and then begins to download its mails

Shivaram_MS: Outlook 11 detects the connection speed and communicates this to the E2003 server, which then begins to stream data at that speed. Outlook also auto detects the type of connection - TCP or HTTP and then uses that connection type to connect and then begin streaming. It is really cool. The FE behaves as a RPC proxy to the BE and then streams this over HTTP to Outlook.

Shivaram_MS: Hence the users need not know anything about this process. All they need is an Internet connection and voila the mails begin to download like the local LAN.

Deepak_MS: (Sastry): why Active/Active clustering is still not supported by Ms for Exchange?

Shivaram_MS: Sastry, Active-Active clustering is complex and depends on the scenario. Can you highlight the scenario in which you wished to use Active-Active cluster and your SLA for this?

Deepak_MS: How can Exchange 2003 help me with Server Consolidation?

Shivaram_MS: Deepak, E2003 with Win2003 supports larger number of users per server, more number of nodes in a cluster and better performance on a lesser number of FE servers on an NLB when compared to Win2000 and E2000. This will lead to lesser servers with a higher…

Shivaram_MS: performance

Shivaram_MS: I am done with the server consolidation question

Deepak_MS: One more question Shivaram, and I think it is a valid one in India's connectivity scenario...what happens if the link between outlook and exchange goes down while they are synchronizing?

Shivaram_MS: Deepak, When Outlook 11 is used to synchronize data against an Exchange Titanium server, an advanced Incremental Change Synchronization (ICS) check-pointing algorithm is used. This ensures that data does not need to be re-replicated if network connectivity is lost during synchronization Traditionally, the ICS mechanism was based on large check-point windows. While this method provided good performance, if synchronization had to be restarted after a network outage, replication would have to start from the last check-point window

Shivaram_MS: Hence now with Outlook 11, the user is totally transparent to what kind of connectivity he is using, LAN, HTTP etc, Outlook 11 auto detects this and begins the CheckPointing

Deepak_MS: Is there a way now - to measure the performance of the messaging environment - say perf. between exchange and outlook

Shivaram_MS: Deepak, Outlook 11 has the built-in ability to track RPC performance data and periodically post this to the Exchange Titanium server.

Shivaram_MS: Exchange administrators can query this performance data either through (Microsoft Operations Manager) MOM or by looking at the new "Client" performance monitor counters under the "MSExchangeIS" performance monitor object on the Exchange server.

Deepak_MS: Ok Shivaram, that brings us to the end of this chat...

Deepak_MS: thank you very much for joining us today!

Shivaram_MS: Thanks a lot everybody for some great questions,

Shivaram_MS: bye and take care

Deepak_MS: Next week we'll discuss VB.NET - the chat will be hosted by Raj Chaudhuri from Microsoft..

Deepak_MS: Till tell.. good bye!
     

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