Priceline.com web-enables
world travel through .NET
Profile
Priceline.com is an Internet-based transactional service
provider that offers products in two categories: a travel
service that offers leisure airline tickets, hotel rooms,
rental cars, packaged vacations and cruises; and a personal
finance service that markets home mortgages, refinancing and
home equity loans through an independent licensee.
Customer Situation
As one of the pioneers in e-commerce, Priceline.com
has set expectations of high service levels among consumers.
For them, innovations were necessary to continue bringing
better services to customers.
Priceline.com wanted to expand their online service
offering by enabling consumers to purchase Airlines
tickets, book a car or a hotel room, buy a vehicle,
or mortgage products over the Internet. With regions
such as USA, UK, Australia, and South East Asia, they
were geared up for a challenging project. |
A smooth, well executed, professionally done launch!
It is so great to see you folks go live. I have
complete faith that from this humble start will
emerge one of the most powerful websites in Asia.
It's great that you are so far ahead of 99% of
the website launches in terms of great execution
and professionalism that in itself is a great
accomplishment. You should be very proud. Congratulations
to all involved! 
Ronald V. Rose
CIO
Priceline.com
www.priceline.com. |
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Solution
Priceline.com engaged the Indian software firm, HCL
Technologies. HCL boasts of global achievements in all
areas of development, production, and support. HCL re-engineered
Priceline.com's engine so as to make it modular, and
XML compliant. They developed a B2B interface for banks,
Global Distribution Systems (GDS), and vendors. They
customized the CRM application for each region. They
architected and developed a multi-vendor, multi-currency,
modular Payment Interface to facilitate online Credit
Card transactions.
Clearly, the user-focused interface with a secure,
and reliable back-end has given Priceline.com a significant
edge vis-à-vis other competitive portals. |
Benefits
Mammoth interoperatibility issues were resolved with ease,
using .NET.
A global web interface, that functions smoothly and integrates
seamlessly, was implemented.
Launching the website across various locations within the
stipulated timeframe was possible due to the reduced development
lifecycle by using ASP.NET.
Partner: HCL Technologies
Website: www.hcltech.com |