Silver Ski Holidays improve
customer services with an automated Reservation and Booking
System developed on .NET technology
Profile
Silver Ski Holidays Ltd. offers the ultimate skiing experience
through Ski holiday packages across Europe. Located in the
United Kingdom, the company offers packaged holidays to individuals
and families in chalets located in picturesque, snowy surroundings
across Europe.
Customer Situation
Silver Ski manages bookings for over 90 chalets spread
across England and France. The chalets located in France
had to be contacted regularly in order to check the
status and communicate / confirm bookings. The chalet
availability search being manual, the entire process
was cumbersome, time consuming, and prone to error.
It often resulted in incorrect and duplicate bookings
causing hardships to customers. |
Since Cordiant developed our applications using
.NET, it has revolutionized our business. We are
experiencing connectivity with our staff overseas
that we never conceived possible. It has shifted
our whole operation into another gear. 
Hazal Naylor
Company Secretary
Silver Ski Holidays Ltd.
www.silverski.co.uk |
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The .NET platform has enabled our development
team based in India to quickly develop and implement
very successful applications for our global clients.
Dennis Paul M.
President
Cordiant Technologies
www.cordiant.com |
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Solution
Silver Ski Holidays Ltd. turned to Cordiant Technologies
to develop a fully automated Reservation and Booking
System, which would facilitate faster and efficient
response to customers looking for a great holiday experience.
Cordiant Technologies' development team in India used
Microsoft .NET framework and Visual Studio .NET to develop
and implement a quick, affordable and robust application.
A web-based application provides a very intuitive user
interface for pre-season setup functions, end-of-season
routines, chalet availability searching, booking, mailing
list, ticketing, invoicing, accounting and credit control. |
Benefits
For Silver Ski, the search for available rooms has become
much more efficient. Also, since their marketing efforts are
far more focused they can target more effectively and their
execution is well-planned.
With an easy-to-use system, Silver Ski staff located overseas
at the resorts, can access information online and respond
faster to situations. They are also able to manage the website
content on their own without any technical expertise.
Partner: Cordiant Technologies |
