About Us
Microsoft set up its India operations in 1990, and has since been working closely
with the IT industry, the Indian government, academia and the local developer community
to partner in India's growth.
Microsoft in India is focused on
- being a key IT partner to the Indian government and the local IT industry;
- enhancing India's inclusive development; and
- delighting customers and consumers.
The company runs six business units in India - Microsoft Corporation India (Pvt)
Ltd (the marketing division), Microsoft India Development Center, Microsoft Global
Technical Support Centre, Microsoft IT, Microsoft Services Global Delivery and Microsoft
Research India - together representing the complete Microsoft product lifecycle.
Microsoft currently has offices in 9 Indian cities: Ahmedabad, Bangalore, Chennai,
Hyderabad, Kochi, Kolkata, Mumbai, New Delhi and Pune; and employs about 5,800 people
in the country.
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Microsoft Research India, (MSR India) Bangalore
Established in January 2005, MSR India focuses on developing technology for emerging
markets, multilingual systems, sensor networks and Geographical Information Systems.
Researchers collaborate with leading academic, government, and industry researchers
to advance the application of state of the art technologies in the identified areas.
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Microsoft India Development
Center (MSIDC), Hyderabad
In the last 13 years, Microsoft India Development Center (MSIDC) has witnessed phenomenal
growth and received the prestigious Top Innovator Award from Dataquest. Our tradition
of innovation has made us the 'most preferred IT company' at India's top engineering
colleges. Another high point is our 54-acre campus in Hyderabad to promote excellence
in engineering.
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Microsoft IT, Hyderabad
Microsoft IT-India is located in Hyderabad and is the largest center of Microsoft
IT outside of Redmond. It is the offshore arm of the Microsoft IT Engineering Divisions,
that comprise of a variety of niche technologies deployed in developing mission
critical business applications for Microsoft Corporation. MSIT-India is an eight
year old organization with talented IT professionals who consider the Centre a great
place to build their career and help our customers and partners realize their full
potential.
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Microsoft Services Global Delivery, Hyderabad
Microsoft Services Global Delivery is the delivery arm of Microsoft Services worldwide
and also known as MGSI – Microsoft Global Services India, are a talented and dedicated
pool of co-located consulting delivery experts who enable customers to deploy future-ready
solutions using deep delivery capabilities across cutting-edge and emerging Microsoft
technologies, thereby helping customers maximize the value of their investment in
Microsoft software.
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Microsoft Corporation India
(Pvt) Ltd (MCIPL)
Microsoft Corporation India (Pvt) Ltd, is the marketing subsidiary. It commenced
its operations in India in 1990, and today has offices in 9 cities - Ahmedabad,
Bangalore, Chennai, Hyderabad, Kochi, Kolkata, Mumbai, New Delhi and Pune. The entity
is engaged in consulting and marketing of Microsoft products.
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Microsoft India Global Technical Support Centre (IGTSC), Bangalore
The Microsoft India Global Technical Support Centre (IGTSC) is based in Bangalore
and was established in October 2003. The centre is an integral part of Microsoft's
Customer Service and Support (CSS) organization, which has a presence in the Americas,
EMEA, APAC and Greater China.
Microsoft India GTSC provides technical resolution services to Microsoft's English-speaking
Enterprise customers and partners across geographies. It is a final point of resolution
for enterprises that leverage Microsoft technologies in their global networks. The
centre works towards helping enterprises optimize their IT investments and keep
their businesses productive around the clock.
The centre is equipped with state of the art labs and infrastructure that ensure
the engineers have all the necessary tools and systems to manage customer scenarios
effectively.
There is a strong focus on people, skills and technology to ensure we provide timely
inputs when enterprises approach us. Every engineer has deep product expertise in
their speciality, they constantly work on upgrading their skills to be a step ahead
of the market and this is enabled by ongoing training and certifications.
Technical support is a critical component of engagement with enterprises and each
day brings in new challenges and scenarios. There is a strong link between the teams
in Technical Support and the Product groups so voice of the customer is translated
effectively.