Products
Office Small Business Edition 2003
How To

Find helpful information about working smarter using Microsoft Office Small Business Edition 2003, including everything from managing customer relationships to marketing your business.


Manage Customers and Sales Leads More Effectively

Business Contact Manager: Track Customer Data in Outlook

Improve business relationships and stay on top of sales by moving your business contacts and account information into Microsoft Office Outlook 2003 with Business Contact Manager.


Promote Your Business to New and Existing Customers

Stay in Touch With Customers: Create a Newsletter

Keep in regular touch with your existing customers so they’ll keep your business top of mind.

Entice Customers and Increase Sales With Flyers

Get the news out to the right people fast by creating a flyer that you can easily mail.

Simplify Customer Mailings

With Publisher 2003, you don't need labels or envelopes. You can merge existing addresses directly into the publication.

Create Brochures That Help You Sell

Learn how the pre-designed brochure publications in Microsoft Publisher can help you get the word out about special offers.

Build New Business with Gift Certificates

Gift certificates are easy to prepare, convenient and can open the door to new customers.


Handle Email Efficiently, Share Information with Increased Security

Breeze Through Email in Reading Pane

See how you can easily manage your Inbox. With the Reading Pane open, the content of each message is visible when you click it.

Flag It, File It, Find It Fast in Outlook

Outlook 2003 can prevent you from forgetting about important assignments or questions that might be buried in messages.

About the Junk Email Filter

The new filter gives you the power to control which messages are singled out for review — or deletion.

Share the Work, Share the Credit in a Document Workspace

With a Document Workspace, you can collaborate easily and be confident that your comments won’t get lost in the shuffle.

About Document Workspaces

Help your business improve collaboration, whether you’re working online or with a document saved on your computer.

Work Together in a Meeting Workspace

Link a Meeting Workspace to your project-related meeting requests in Outlook 2003 so everyone on your team can get the most up-to-date information and materials.

About Meeting Workspaces

Centralise all the information and materials for your meetings online. You can post the agenda, publish the meeting results, track tasks and more.

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