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6/4/2007 10:00:00 AM

Our resource coordinator was often led to believe that our resources were already fully utilized. In reality, however, there was a lot of invisible resource idleness that he was unaware of

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4/23/2007 10:00:00 AM

Earlier, we used a custom-made application to handle our general ledger. Over the years, it no longer provided us with the needed functionality. We had to work long hours to prepare the reports.

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