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Frequently Asked Questions About Microsoft Training Frequently Asked Questions About Microsoft Training
 
Frequently Asked Questions About Microsoft Training
Select a question from the list to show the answer. You can also view the answers to all of the questions by selecting the check box.
 
 

Q. How do I find training?
A.

If you already know the course you are interested in, you can quickly reference a Microsoft Certified Technical Education Center (Microsoft Certified Partner(s) for Learning Solutions program) in your region and fit the class you want into your schedule. If you want to see all available courses and learn what each covers, you can view the details and then link to a course offering at the Microsoft Certified Partner(s) for Learning Solutions program in your region. These search options can be accessed through the Find Training section.

Q. What if I’ve found the course I want, but my region is not located in the "Take This Course" drop-down list?
A.

This means that a Microsoft Certified Partner(s) for Learning Solutions program partner in your region has not yet provided their course schedule details to us, but not necessarily that the course is not being offered. We recommend using the Find a Microsoft Certified Partner(s) for Learning Solutions program partner tool to search for the Microsoft Certified Partner(s) for Learning Solutions program nearest you and then calling it directly to inquire further about the course you are interested in.

Q. How do I find classes with a Microsoft Certified Partner(s) for Learning Solutions program that I have used in the past?
A.

To find a Microsoft Certified Partner(s) for Learning Solutions program you have used in the past, simply go to the Find a Microsoft Certified Partner(s) for Learning Solutions program partner tool.

Q. What if I have an unsatisfactory experience with a Microsoft Certified Partner(s) for Learning Solutions program?
A.

Microsoft works hard to create partner relationships that benefit both our customers and training partners. If you have any feedback on any partners (either positive or negative), contact a Customer Service Representative in your region. We greatly value your feedback and will follow up on all concerns to maintain an exceptional training program.

Q. Why don’t you list prices for each class? How much does training cost?
A.

Prices vary worldwide and are determined by our premier training partners, Microsoft Certified Partner(s) for Learning Solutions programs. Microsoft Certified Partner(s) for Learning Solutions programs price their courses based on the overall experience and extra value they provide. Find the class you are interested in with the Find a Course search tool to locate a Microsoft Certified Partner(s) for Learning Solutions program in your region offering it at a time that fits your schedule. The Microsoft Certified Partner(s) for Learning Solutions program will be able to provide you with complete details on class prices and training packages.

Q. How much do exams cost?
A.

Certification exams are priced according to currency values in specific countries and regions. Beta exams are free and offered by invitation only to selected candidates. Live exams typically cost US$125 per exam, effective January 4, 2002. Certification exam prices are subject to change. In some countries and regions, additional taxes may apply. Contact your test registration center for exact pricing.

Q. Do Microsoft Certified Partner(s) for Learning Solutions programs offer online training solutions?
A.

Several of our Official Microsoft Learning Products are available in an online format. Many Microsoft Certified Partner(s) for Learning Solutions programs offer learning solutions in a variety of delivery methods, including instructor-led, online, and facilitated blended learning. To locate a Microsoft Certified Partner(s) for Learning Solutions program that offers a particular course online, visit the Find a Course page and click Online in the Delivery menu.

Q. Why isn’t there a one-to-one relationship of courses to exams? (That is, why can’t I take one or two courses that completely cover all the content in one exam?)
A.

Microsoft Official Courses help prepare certification candidates for certification exams—but that is only part of the goal. It is equally important that Microsoft courseware helps students develop the skills they need to do their jobs. Taking certification exams is one way to measure whether students have acquired those essential skills through experience as well as study. Ultimately, the real test is applying these skills comes on the job. From the employer’s perspective, that is the only test that counts.

MCP exams test skills and problem resolution at the highest level. However, to reach that level, a candidate may have to acquire several tiers of enabling skills. It might take more than one course to deliver those skills. Training takes you on a journey, and the exams tell you whether you have arrived.

Q. There are so many training options out there—how do I choose?
A.

Microsoft realizes that everyone learns in different ways. Many people learn best in a structured, hands-on, question-and-answer environment that instructor-led training provides. This type of training can be suitable for those just starting on a new career path, as well as others implementing high-end technology solutions who already hold a premier certification. For these people, we recommend training offered by a Microsoft Certified Partner(s) for Learning Solutions program partner.

Others already working with Microsoft technologies in the workplace want to complement their skills with self-paced learning. This type of person is very self-disciplined, can easily grasp complex situations without visual representation, and typically has a background in their area of expertise. While there are many books on Microsoft software available for you to purchase, to ensure a consistent level of quality, Microsoft recommends books developed by Microsoft Press.

Only you can best evaluate what type of learning best suits your immediate goals. It is important to remember that hands-on experience is vital to your success. Immerse yourself in an internship, or challenge yourself in your workplace to implement what you have learned.

Q. What are the qualifications of the instructors who conduct training at Microsoft Certified Partner(s) for Learning Solutions programs?
A.

Microsoft certifies professional trainers who have demonstrated expertise on Microsoft technologies and maintain the necessary instructional skill set demanded in today’s learning environment for information technology (IT). They are called Microsoft Certified Trainers (MCTs). Certification means these professional trainers meet Microsoft’s high standards for delivering Microsoft training. To learn more about these professional trainers, see the MCT section.

Q. How can my organization become a Microsoft Certified Partner(s) for Learning Solutions program training provider?
A.

For more information on becoming a Microsoft Certified Partner(s) for Learning Solutions program, read about the requirements on the Microsoft Certified Partners Program page.

Q. Are the many colleges that offer training on Microsoft products certified or approved by Microsoft? Does their training prepare me to pass Microsoft Certified Professional (MCP) exams?
A.

Microsoft partners with premier academic institutions that deliver IT training through the Microsoft IT Academy Program. Member Academies meet lab and faculty qualification specifications and provide training on the latest Microsoft curriculum for credit and noncredit students pursuing degrees, career development, and certifications.

Microsoft-approved members are identified by the Microsoft IT Academy Program branding in their catalog and advertising. Seeking out college-level training providers with this special branding ensures that you are achieving the highest quality training to assist you in your Microsoft Certification goals.

Q. What if I have an exam or certification question?
A.

See the Frequently Asked Questions About MCP Exams and Certification page, where you will find a comprehensive Certification FAQ. If you would like further assistance, please contact a Microsoft Customer Service Representative in your area.

Q. Where do I start to break into the IT field?
A.

Microsoft Certified Partner(s) for Learning Solutions programs are professional centers that offer training to assist individuals getting started on IT careers. Instructors at these centers have the expertise to act as consultants in planning which career will be right for you and which set of curricula will map to your career choice. To locate a Microsoft Certified Partner(s) for Learning Solutions program in your area, use the Find a Microsoft Certified Partner(s) for Learning Solutions program partner tool. For more information, see the "Information For" section.

Q. What is Microsoft eLearning Library (MELL)?
A.

For all questions related to MELL, see the Microsoft eLearning Library Frequently Asked Questions.

Note: For questions related to Microsoft Certified Professional (MCP) certifications and exams, please review Frequently Asked Questions About MCP Exams and Certification.

 

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