REDMOND, Wash. — Aug. 22, 2007 — Microsoft Corp. today announced that
it is taking a precautionary measure and voluntarily providing customers with a
free retrofit to the Xbox 360™ Wireless Racing Wheel.
The action is being taken after Microsoft was informed of a very small number
of incidents of a malfunction in the Xbox 360 Wireless Racing Wheel, in which a
component in the wheel chassis may overheat and release smoke when the AC/DC
power supply is used to energize the wheel. There have been no reported
incidences of fire, personal injury or property damage resulting from the
component failure in the wheel.
Owners of the Xbox 360 Wireless Racing Wheel should stop using the AC/DC
power supply until they have obtained their retrofit. They may continue to
operate the wheel using battery power.
Owners of the Xbox 360 Wireless Racing Wheel should visit
http://www.xbox.com/support or call Microsoft at (800) 4MY-XBOX (469-9269) to
register for the free retrofit and protect against the potential hazard
described above. Instructions, if necessary, will be provided with the retrofit.
Microsoft is notifying and will be coordinating its response activities with the
relevant regulatory agencies such as the U.S. Consumer Product Safety
Commission. This may affect delivery dates.
About Xbox 360
Xbox 360 is a superior video game and entertainment system delivering the
best games, unique entertainment features and a unified online gaming network
that revolve around gamers. Xbox 360 will have a portfolio of more than 300
games and will be available in nearly 40 countries by the end of 2007. More
information can be found online at
http://www.xbox.com/xbox360.
About Microsoft
Founded in1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in
software, services and solutions that help people and businesses realize their
full potential.
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