Redefine your customer relationships with the complete, affordable customer relationship management (CRM) solution for growing businesses.

With modules for sales, marketing and customer service, Microsoft CRM 3.0 Small Business Edition delivers a fast, flexible, and affordable solution to help you drive consistent, measurable improvements in every business process that touches your customer.

Built to take advantage of Microsoft Windows® Small Business Server 2003 Premium Edition, Microsoft CRM 3.0 Small Business Edition provides increased security features that help safeguard customer information and your business data. Designed for fast implementation and streamlined maintenance, it lets you focus your time on customers rather than your IT infrastructure and speeds return on your IT investment. Utilizing familiar tools and technologies including Microsoft Office and Microsoft Office Outlook®, Microsoft CRM 3.0 Small Business Edition will enable your company to build closer relationships with customers and help you achieve new levels of profitability.

Business Benefits

No matter how simple or complex your sales processes are, Microsoft CRM 3.0 Small Business Edition provides easy-to-use features and capabilities to help you improve the way you target new customers, manage marketing campaigns, and drive sales activities.

With Microsoft CRM 3.0 Small Business Edition, you can have instant access to complete customer information no matter where it is stored, along with the tools you need to turn that information into action.

By helping you offer customers targeted, relevant information about the products and services that they are interested in, Microsoft CRM 3.0 Small Business Edition helps you take advantage of opportunities to enhance customer relationships while giving your company the ability to maximise both up-sell and cross-sell.

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