Impact in Banking: BMO Financial Group Improves Productivity and Customer Satisfaction
Updated: January 28, 2005
As the volume of data on its intranet grew, front line employees at Bank of Montreal found it increasingly difficult to quickly find the information they needed. The deployment of a new employee portal with Microsoft Office SharePoint Portal Server 2003 was enthusiastically adopted and is producing immediate business benefits.
In this video, the BMO Financial Group shares how Microsoft technology has helped them:
| • | Achieve 23 percent higher intranet task speed. |
| • | Improve customer service and loyalty. |
| • | Keep intranet administration costs down. |
| • | Accelerate content publishing. |
