Southern Farm Bureau Casualty Insurance Company: Regional insurance company decreases risk, improves service with mobile technology Based in Mississippi, Southern Farm Bureau Casualty Insurance Company (SFBCIC) delivers insurance coverage to customers in the southern United States. The company wanted to improve service and minimize risk in the hurricane-prone region, but it was hindered by inefficient data processing. To improve how it handled data, SFBCIC implemented a solution based on the Windows Mobile operating system and the Microsoft® .NET Compact Framework. The company replaced manual processes with a custom application that runs on Windows Mobile and integrates with industry-specific software.
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Sasfin Bank: Bank improves risk analysis and efficiency with an intelligent single view of customer Sasfin needed a single view of the customer across business units and product systems to meet compliance requirements. Current IT architecture made risk analysis and compliance reporting difficult. Sasfin is implementing a business intelligence and enterprise content management solution based on the 2007 Microsoft Office system to create a single view of the customer for risk analysis and compliance reporting.
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Banco de Venezuela: Venezuelan bank saves $3 million per year with a more efficient claims management process The bank faces challenges implementing new government regulations that impose time limitation for customer claims. These national regulations require the bank to better manage and monitor the claims management process. The bank implemented a workflow solution based on Microsoft Office Visio 2007, which helped the bank to visualize and explore complex claims data faster and to better monitor and resolve customer claims.
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