Updated: August 22, 2007
Microsoft Insurance Value Chain solutions
The insurance industry is an increasingly dynamic environment—both within the enterprise, where business strategies shift, and outside the enterprise, where unanticipated opportunities and threats are constantly emerging. To remain competitive, you need to reduce IT complexity, enabling straight-through business processes that give your people the ability to unlock the agility of the insurance enterprise.
The Microsoft Insurance Value Chain (IVC) is a comprehensive approach to meeting this challenge successfully. Microsoft and its partners develop global and industry standards-based solutions that ease IT complexity and connect all facets of the insurance process, including channel sales and service, claims processing, underwriting, core policy systems, product development, and reinsurance. These solutions help you become more agile while reducing overall technology costs. They also enable a people-ready business: one that builds customer connections and strengthens profitable customer relationships.

Microsoft Insurance Value Chain Partners
Microsoft Insurance Value Chain partners provide global and industry standards-based solutions for the insurance industry. Microsoft works with an extensive partner ecosystem to create integrated solutions that reduce IT complexity, enable straight-through business processing, lead to greater employee efficiency, and reduce costs.
Choose a partner that fits your business needs:
Accenture
Financial services companies compete in a global business environment in which speed and differentiation must be achieved while constantly driving costs down. Accenture's business and financial services consulting help banks, insurers, and capital markets companies to enhance their performance to succeed in this highly competitive industry by enabling them to achieve operational excellence and differentiation, setting them on the road to high performance.
AcroSoft
Streamlining insurance is the only focus at AcroSoft Corporation, whose team is made up entirely of insurance experts. The company's Microsoft .NET, Microsoft Windows, and Microsoft SQL Server solutions adapt to and improve the way you and your clients conduct business. Whether it's through paper, fax, e-mail, Portable Document Format (PDF), by phone, Web, or even digital pen-the AcroSoft Insurance Content Management® (ICM) solution functions as the single point of entry and integration for the entire insurance enterprise.
AdminServer
AdminServer is a leading software solutions provider for all segments of the insurance community. The company's newly released AdminServer System offers improved business functionality over traditional legacy systems. The system helps solve long-standing time-to-market challenges. Carriers can dramatically lower the cost for policy ownership services by using a common platform that does not require system modifications.
AMS Services
AMS Services is dedicated to helping independent insurance agencies achieve maximum performance and operational efficiency. The business offers a comprehensive, insurance-specific solution for managing critical business activities, including agency management, rating, benefits, performance management, and carrier connectivity. With more than 150,000 users in over 15,000 agencies, as well as 600 carrier partners, AMS Services is a proven market leader, providing the strategy and scalability to help independent agencies excel now and in the future.
AQS
AQS offers leading policy administration solutions for commercial property and casualty insurance carriers. In addition to its innovative Web-centric product, AQS/advantage, and integration solution, AQS/advantage Integrator, AQS provides diverse client-service solutions to numerous insurance companies throughout the United States. AQS/advantage supports all transactions, all lines of business, and all 50 states, and leverages the Internet and innovative technologies, such as Web services and .NET, to automate and shorten the entire policy transaction life cycle. AQS is a Microsoft Gold Certified Partner.
Avanade
A joint venture between Accenture and Microsoft, Avanade is the premier global technology integrator for Microsoft enterprise solutions. The company's technology infrastructure and .NET application development solutions provide a rich legacy of superior customer service, exceptional rigor in project delivery, and a thorough understanding of how today's technologies meet tomorrow's innovations to yield business value. Avanade experts can help companies capitalize on existing infrastructure investments, design and deploy Web services applications, and create solutions that are efficient, scalable, and reliable.
Bluebook
Bluebook solutions, built on Microsoft .NET technology, address entire workflows with integrated, forward-thinking designs that contain proven cost-saving content, processes, and industry standards. Bluebook systems go even further by exposing and mitigating previously hidden or unmanaged overages and fraud. Bluebook solutions integrate and exchange critical business data, providing the insurance industry with a global solution in order to reduce claims costs and remain competitive.
Blue Frog Solutions
Blue Frog Solutions specializes in Web-based applications and middleware for the financial services and insurance industries. The company's flagship product, ADMServer (ACORD Data Model Server), is a .NET middleware application built entirely on ACORD standards. Well known as industry experts on both ACORD and National Securities Clearing Corporation (NSCC) formats, Blue Frog helps carriers and distributors streamline data transformation and business process management with ADMServer, which automatically processes in and/or out of many common industry data formats.
CSSI
CSSI, a Microsoft Certified Gold Partner, specializes in delivering compensation systems for the insurance industry and also provides professional services in .NET custom software development, business intelligence, data warehousing, portals and collaboration, and customer relationship management (CRM) solution implementation. CSSI has employed a skilled team, supported by state-of-the-art techniques and methodologies, to deliver successful solutions to its clients since 1991, combining extensive in-house technical ability, business brainpower, and IT talent to generate bottom-line results for its insurance clients.
DAVID Corporation
The NavRisk risk management suite from DAVID Corporation delivers a Microsoft .NET browser-based solution designed specifically to automate and streamline labor-intensive and error-prone tasks associated with claims and policy processing. Utilizing the latest Microsoft technologies, including SharePoint, Windows Workflow Foundation, .Net, and ATLAS, NavRisk facilitates highly effective underwriting and policy processing, as well as collaboration between internal and external stakeholders in the claims process, thereby driving a better claims experience and reducing claims cost.
Decision Research
Decision Research created V1STA DecisionMaker, a Web-based insurance management system that does business the way companies do business. Built on Microsoft .NET technology, V1STA DecisionMaker offers insurance carriers a solution for easily managing the entire policy life cycle—from quoting and issuance to claims and billing. Using components such as Microsoft SQL Server, Microsoft Internet Information Services, and Microsoft Office Excel, V1STA DecisionMaker product modules provide a user-friendly environment and are fully scalable to support businesses from startups to Fortune 500 companies.
Document Sciences Corporation
Document Sciences Corporation is a market-leading global solutions provider for customer communications management. Their solutions empower organizations to improve the customer experience through consistent, cost-effective, and personalized customer communications. xPression, the award-winning technology of Document Sciences, leverages Microsoft Office, .NET, and SQL Server to automate the creation and delivery of well-designed, highly personalized communications—from customized marketing collaterals and contracts, to high-volume relationship statements and correspondence.
DSPA Software
DSPA Software is a major supplier of sales compensation software to the insurance industry. Their flagship product, FASAT, provides an integrated and consolidated sales channel administration and management system to help clients achieve increased productivity, provide better service, and increase their bottom line. Working exclusively in a Microsoft environment, FASAT can easily integrate with any policy administration, general ledger, or new business system, and it supports all lines of business.
Duck Creek Technologies
Duck Creek Technologies® markets insurance software that enables carriers to rapidly define, develop, deploy, and manage their insurance products and services for any line of business. Duck Creek seeks to become the leading provider of product life-cycle management software and services for the insurance industry. Their EXAMPLE Platform™, a collection of Web services, enables business users to create and manage the entire product life-cycle management process.
e2Value
e2Value® is a leading provider of Web-based Insurance-to-Value software and the industry innovator with patented property valuation technology. We provide the best property-based solution for risk management on a Microsoft platform while easily integrating with digital technologies to expedite information sharing and decision making among the sales, underwriting, and claims functions. e2Value provides the Expert Valuation System (EVS™), a knowledge-based application that accesses and analyzes the data needed to create quick, accurate, and consistent replacement costs. The system applies its logic and our proprietary algorithms to deliver comprehensive values without the need for extensive training.
EXIGIS
EXIGIS is the leading provider of business process management solutions for risk management and the first Microsoft Insurance Value Chain partner to focus on risk managers and insurance end users. Delivering solutions to Global 200 clientele since 2002, EXIGIS offers a comprehensive set of secure, Web-based business process management solutions that help its clients streamline business processes, such as certificate tracking and issuance, exposure data collection, contract review, and contingent liability management. EXIGIS's technology framework and solutions are built using Microsoft technologies.
Fair Isaac Corporation
The Fair Isaac enterprise decision management (EDM) approach for insurance brings analytics, business rules management, and information strategy together to improve business performance across the insurance value chain. This approach provides clients with decision-making engines for core processes, including underwriting, claims management, policy administration, marketing, distribution, and customer service. EDM helps clients automate and improve operational decision making within businesses processes and improve customer interactions in real time.
Fiserv
Thousands of insurance carriers, agents, distributors, and third-party administrators rely on Fiserv Insurance Solutions for policy, rating, claims, billing, and reinsurance administration, as well as for compliance, education, and marketing support. Fiserv offers this comprehensive range of products and services to both the property and casualty and the life insurance market segments. Complete business process outsourcing services are offered for flood insurance, and information technology outsourcing services are available for all product sets.
HP
Through its global Frontline Partnership alliance, HP and Microsoft jointly develop and deliver computing solutions that help insurance customers make faster, smarter IT decisions in rapidly changing business environments. Building on their 20 years of partnership, HP and Microsoft are developing cost-effective solutions for the insurance industry to reach new levels of business agility and to enable insurance companies to become adaptive.
Hyland Software
Hyland Software's OnBase is a modular suite of ECM applications that includes document imaging, workflow, electronic document management, COLD/ERM and records management. OnBase allows organizations to manage all digital content, including scanned paper documents, e-mails, faxes, print streams, application files, e-forms, Web content and multimedia files. OnBase is used by insurance companies, managed general agents, third party administrators, agencies and brokers to reduce costs and streamline processes associated with new business, underwriting, claims, agent management, customer service, as well as general business office functions.
IDP
Providing software and services to the property and casualty industry since 1949, IDP delivers the Acies/one Insurance Software Suite. The suite uses Microsoft .NET technologies and Microsoft SQL Server to provide quote/policy, billing, claims, reinsurance, reporting, and bureau services for all personal and commercial lines. Acies/one also provides a number of interfaces to external systems, mobile devices, and more. IDP is a Microsoft Gold Certified Partner, and the Acies/one product is based on Microsoft technologies.
Impact Technologies
Impact Technologies provides solutions and services to the banking, capital markets, and insurance industries. The company offers innovative sales, communication, and planning tools that facilitate the sales experience. Impact also helps advisors and their customers make informed decisions by making complex financial concepts and calculations easy to understand. Developed with a firm understanding of sales psychology, these solutions are built on the Microsoft .NET Framework and deliver integrated, easy-to-use technology.
Infosys
The Infosys insurance practice is dedicated to working closely with clients to enhance their competitiveness through the development and implementation of innovative, value-driven business solutions. The company's consulting, IT services, and business process outsourcing (BPO) professionals partner with Infosys clients and alliance partners to deliver practical, highly cost-effective solutions that today's competitive insurance marketplace demands. Through combining deep industry knowledge and technology expertise with their proven global delivery model and practices, Infosys provides their clients with a truly compelling value proposition: high quality, faster time-to-market, reduced cost, and rapid scalability.
Infusion Development
Infusion Development is a Microsoft Gold Certified Partner that supports the Microsoft Insurance Value Chain. Infusion offers clients comprehensive IT services, including consulting, development, training, mentoring, and technical writing. The company specializes in the architecture and implementation of enterprise-scale financial systems leveraging key Microsoft technologies, including BizTalk Server, Windows SharePoint Services, Microsoft SQL Server, Customer Care Framework, the Office system, Office Business Scorecard Manager, Office InfoPath, and others.
Injury Sciences
Injury Sciences has been applying hard science to the gray areas of auto claims adjusting since 1998. The company's flagship product, WrExpert®, is used by major property/casualty insurers throughout the United States. Injury Sciences applies scientific principles to understand how an accident happened and what injuries are likely—or even possible—in a particular auto accident scenario.
InsFocus
InsFocus BI is an innovative, domain-wide business intelligence solution for insurance companies. Built on Microsoft .NET, Microsoft SQL Server, and Web Services Enhancements (WSE), InsFocus BI comes with numerous pre-built insurance-specific templates, data structures, reporting formats, calculation methods, and metrics. Thanks to guided navigation through insurance-specific building blocks, even non-technical insurance professionals can create and modify reports and queries independently.
Insight Decision Solutions
Insight Decision Solutions, a Microsoft Gold Certified Partner, specializes in enterprise analysis and reporting solutions for insurance companies. Insight's enterprise business intelligence system is designed specifically for underwriting analysis, sales reporting, claims analysis, experience studies, and earnings-by-source. Built on the comprehensive Microsoft SQL Server-based data warehouse architecture, it comes complete with all necessary components, fully tested and integrated.
INSTEC
INSTEC supports multi-state bureau and client-specific policy processing for all states and all major commercial lines of business. The company's Microsoft Windows- and Web-based software can be customized to match unique filings, coupled with various optional maintenance services, including complete bureau regulatory updates. As a .NET-based component, all of INSTEC's QuickSolver applications can be integrated within an insurance provider's technical environment.
Insurance Technologies
Insurance Technologies provides illustration and point-of-sale software that can easily adapt to the changing business requirements of the financial services industry. The company's ForeSight™ family of solutions, considered to be the leading insurance illustration software on the market, supports all product types, including life, whole life, annuities, and more—all on a single, mobile platform.
Insuresoft
Insuresoft, formerly the insurance carrier division of Applied Systems, delivers policy administration solutions for property and casualty insurance carriers. The company's flagship product, Diamond, is built on the Microsoft platform with a services-oriented architecture that enables Web-based access for agents, consumers, and other insurance carrier partners. The Diamond system is comprised of five core modules: policy, user-configured rating and underwriting, billing, claims, and reports. These modules can be utilized independently and integrated with an existing legacy system via their library of Web services. Alternatively, they can be combined to create an integrated, enterprise solution.
Insurity
Insurity offers end-to-end software solutions and services for property and casualty policy administration, claims, business analytics, and reporting. These solutions are used by more than 125 insurance and financial services companies, including over half of the nation's top 20 carriers. The Insurity suite of integrated solutions uses Microsoft technologies, such as Microsoft Visual Basic, Microsoft Active Server Pages (ASP), Microsoft Message Queuing (MSMQ), and Microsoft SQL Server.
ISO-ITS
The AscendantOne® Policy Management Suite offered by ISO-ITS smoothly integrates with ISO Rating Service™ to deliver comprehensive property and casualty rate-quote-issuance and contract administration. The browser-based policy platform of AscendantOne enables rapid deployment of insurance programs, automated rate maintenance, rules-based underwriting, online quoting, policy life-cycle management, and efficient service.
IxReveal
IxReveal, a Microsoft Certified Partner, specializes in insurance fraud-detection solutions. IxReveal Workgroup Edition helps identify fraudulent claims and increases special investigative unit referrals without compromising quality or productivity. IxReveal solutions leverage the entire Microsoft platform, including Office SharePoint, the Office system, Windows Server, Microsoft SQL Server, Visual Studio, and .NET.
Majesco
Majesco is a subsidiary of Mastek Limited, a 21-year-old application outsourcing company. Prominent in the United Kingdom, Germany, Asia, and India, Majesco is one of the only offshore outsourcing companies with an exclusive focus on the insurance industry. This helps them minimize the risk of offshore engagements from a domain/technology standpoint while delivering full business benefits to their insurance clients.
Micro Focus
Micro Focus is a technology company committed to supporting the insurance industry's reuse and extension of legacy applications through the Lift and Shift and the Leverage and Extend phases. Working with world-class partners, Micro Focus helps deploy these applications on Windows and .NET, making use of Web services and providing them with service-oriented architecture (SOA) principles. Micro Focus delivers on three established universal business imperatives—reduce costs, increase agility to innovate, and minimize risk.
Moore Stephens Business Solutions
Moore Stephens Business Solutions enables carriers, brokers, and reinsurers to "bIntelligent" about how they run their businesses. Customers can see their business history, understand what is happening today, and plan their future. MSC has developed a set of more than 100 insurance key performance indicators (KPIs). They incorporate these KPIs in executive scorecards, dashboards, and Web-based forecasting and analytic tools. Customers have used these solutions to increase profitability while reducing both risk and operational costs.
PDMA Inc.
The PDMA LifePRO® administrative solution is a comprehensive client/server-based solution for life insurance, health insurance, and annuity administration utilizing Microsoft SQL Server 2000 or 2005, Microsoft Windows Active Directory-integrated security, and functionally rich .NET-based application programming interfaces. LifePRO supports a broad range of products, streamlining insurance administration by providing one central platform for multiple product lines and operating companies.
Pendo Systems
Pendo Systems' core product, BasisPoint®, is a global enterprise-grade investment accounting engine that is multi-currency, multi-basis and multi-client. The BasisPoint software features a unique, sophisticated functionality that is rapidly becoming the new standard in investment accounting system delivery.
Perceptive Software, Inc.
Perceptive Software, Inc. partners with Microsoft to bring complementary document management, imaging, and workflow solutions to users of Microsoft Dynamics business software worldwide. Perceptive Software products can rapidly and smoothly integrate with all Microsoft business applications. Using advanced security technology, Perceptive Software products provide single-click access to digital versions of paper documents and electronic documents (such as invoices, personnel files, expense receipts, correspondence, and other key communications) from any existing Microsoft Dynamics application screen.
Portrait Software
Portrait Software specializes in customer interaction management software that helps build more responsive and profitable customer relationships. Portrait is a specialized application platform suite built on Microsoft .NET technologies. It delivers process-centric, multi-channel interaction management applications to support such initiatives as channel renewal and sales advisor platforms. Portrait Software customers—which include Building Society, Lloyds TSB, Chelsea Building Society, and others—lead the world's most demanding customer-intensive sectors.
Princeton Financial Systems
Princeton Financial Systems provides the PAM® family of investment software and services products for the institutional investment community. PAM, based almost entirely upon Microsoft technologies, provides a turnkey software solution which utilizes the Windows XP/2000 platform for client-side application hosting, as well as Microsoft SQL Server on Microsoft Windows 2000/2003 Server platforms as database storage medium. PAM is also designed to run in a thin client environment using either Microsoft Terminal Services or Citrix Presentation Manager. PAM also provides robust interface technology by exposing the core of PAM via Microsoft Component Object Model (COM), open database connectivity (ODBC), and XML Web services conduits. These interfaces are used to build custom applications on top of PAM, as well as to build interfaces to other systems within the straight through process, such as Trade Order Management, Risk, and Performance Attribution systems.
Pyxis Mobile
Pyxis Mobile is the leading provider of innovative wireless software that meets the diverse needs of the financial services industry. Pyxis Mobile mPlatform's solutions provide a suite of industry-tailored wireless applications that extend critical business data from existing enterprise systems to the wireless devices demanded by mobile financial professionals. To date, mPlatform applications are in use at 23 of the top 50 global asset management companies.
QualCorp
QualCorp provides FormsPlus, an Internet-based solution for U.S. personal, commercial, and workers' compensation insurance carriers and managing general agents. Built on Microsoft Windows and Microsoft SQL Server, with ASCII/AL3 and XML compatibility, FormsPlus can automate policy issuance and related transactions, such as submission tracking/clearance and quote issuance, giving your company the competitive edge.
RMS
RMS is the world's leading provider of products and services for the quantification and management of catastrophe risk. The company offers technology and services for the management of catastrophe risk associated with natural perils, such as earthquakes, hurricanes, and windstorms, as well as products for weather derivatives and enterprise risk management. Today, RMS is also the leader in risk-modeling for disasters associated with acts of terrorism. The company's objective is to help clients improve financial performance by gaining the most complete view of their risk portfolio.
Salentica Systems
Salentica Systems is a Microsoft Gold Certified Partner that narrowly focuses on the financial services market and delivers purpose-built solutions that enhance the core functionality of Microsoft Dynamics CRM. Salentica solutions, WholesalerDesk, InstitutionalDesk, and AdvisorDesk, are specifically designed for client management within banks, mutual funds companies, financial product wholesalers, institutional and retail brokerages, and insurance companies.
Scalepoint
Scalepoint offers Web-based claims management solutions with instant access to product/service data and direct interaction with networks of content, property, and automotive repairers and replacement partners. Scalepoint helps insurance companies achieve higher customer satisfaction, savings on claims payouts, expense reductions from claims-processing improvements, and means of differentiation. An associated company within the Maersk Group, Scalepoint is servicing more than 25 installations in Europe and the United States.
SeaPass Solutions
SeaPass Solutions develops and markets solutions that enable insurance carriers, agents, brokers, and wholesalers to transmit and receive data in real time and to leverage existing systems to automatically interact with one another. The company's solutions help reduce costs, better new business, and increase successful transactions across all lines of business. From a single technology platform, SeaPass solutions enable easy, error-free data exchange and interaction among agents, carriers, brokers, and wholesalers to get quotes and bind coverage in seconds.
SGI
SGI, the developer of the SceneAccess electronic claims solution, provides Web services for the property and casualty insurance industry. SceneAccess helps to automate your business processes, with applications developed in Microsoft Visual Studio and that run on Microsoft SQL Server. The innovative SGI application allows carriers to integrate their proprietary claims-management systems, as well as commercially available claims management, customer relationship management (CRM), reporting, and estimating systems with SceneAccess.
SIS
SIS provides the independent P&C Agency marketplace with its leading Partner XE web-based management system. Agents are able to grow their business through this full-featured, easy to use, vendor independent system based off Microsoft .net technology platform. SIS has been known for over a decade for providing expertise in AL3 and XML Consulting in addition to ever improving workflow processes and design to the Independent Agency and Carrier marketplace.
Skywire Software
Skywire Software is a diversified company specializing in the insurance and financial services industries and in applications for enterprise services management. Skywire Software offers a rating, underwriting, and rules system for all lines of business; a business intelligence system specifically for property and casualty carriers; an agency management system for managing general agents (MGAs) and E&S brokers; and an integration framework which can connect Microsoft Operations Manager with other third-party applications.
Symbility
The Symbility mobile claims revolution means property claim adjusters and restoration contractors can now process claims on site. Because Symbility is used while moving around the site, as adjustors inspect a loss they can capture the data and build the complete estimate. This eliminates the need to make notes on paper and then transcribe the notes into traditional estimating software out in a van or back at the office. Symbility is the only claims system designed specifically for pen-based computers leveraging the Microsoft .NET and wireless mobile platform. It results in claims being settled up to six times faster, as well as more accurately—reducing adjustment expenses and lowering indemnity.
ThoughtBridge
ThoughtBridge, a Microsoft Gold and Managed Partner, is an innovative Business Improvement and Application Consulting firm that Bridges the gap between business and technology by helping clients Visualize, Organize and Manage corporate information by leveraging Microsoft Office SharePoint Server 2007 (MOSS 2007) and other collaboration technologies.
Wildnet
Wildnet is a leading market provider of business process solutions to the insurance and reinsurance industry. With its unique team of insurance technology specialists, Wildnet provides a range of transactional and processing Web-based systems for insurers, brokers, and managing general agents (MGAs).
XDimensional® Technologies
XDimensional® Technologies offers Nexsure™, a hosted insurance agency management solution. Nexsure connects agents, carriers, brokers, and policy holders while helping drive efficient business production and superior customer service. This solution includes robust contact management, sales force automation, advanced workflow, standard and custom lines of business, policy life- cycle management, customer relationship management, and multi-office accounting and reporting. Built on Microsoft .NET technology, Nexsure has built-in Web services, data processing, and transactional capabilities, which provide simplified ease of use, scalability, and information availability.