Financial services industry resources and downloads

Improving customer relationship management in banking with integrated delivery channels

Innovative banks find satisfied customers, sustained growth go hand in hand

Banks steer through a maze of customer interactions: Business process management takes the wheel

Wachovia launches new, easier-to-use online banking platform

Banking on the future

Trading up: How Microsoft-supported systems help transform the securities industry

Microsoft collaboration solutions for financial services: Building on your firm's most important investment

Document management and records retention

Microsoft Insurance Value Chain solutions

Payment solutions at all levels of the enterprise

Leverage your Channel Renewal investments

Advisor Desktop Portal solutions

Core Banking solutions

Channel Sales and Service solutions for the insurance industry

Banks seek to improve the customer—and employee—experience

Going standard: Benefits of a standardized infrastructure in banking

How to derive value from an anti-money-laundering compliance investment

Banking: Building innovation in banking

Business value of Microsoft Windows Mobile

Collaboration solution helps Citigroup global meet local needs

First American Title Insurance Company: Large insurance title company supports 12,000 users of mission-critical application

High-Performance Computing for Capital Modeling and Hedging Strategies

Fifth-Annual Microsoft Financial Services Developer Conference Tackles Topics of User Experience and Security

Pacific Life’s Life Insurance Division Improves Business Intelligence by Standardizing Data Management on Microsoft Software

Intel, Microsoft Collaborate to Bring Pay-as-You-Go PCs to Millions of New Users

Banking Industry Performance Management: Using business intelligence to increase revenue and profitability
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The Future Is Now: Channel sales and service innovation
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The Future Is Now: Channel sales and service innovation
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Claims processing: Meeting the challenges of today and tomorrow
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Claims processing: Meeting the challenges of today and tomorrow
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Unified Communications and Collaboration in Insurance: Pervasive capabilities for where and how people work
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Unified Communications and Collaboration in Insurance: Pervasive capabilities for where and how people work
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Always on, always connected: The new world of work
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Always on, always connected: The new world of work
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The option to change: The Options Clearing Corporation's "Options Symbology Initiative" whitepaper

Unified Communications and Collaboration for the banking industry: Pervasive capabilities for where and how people work
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Changing the banking customer experience: Increaseing profitability through customer service
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Differentiated Branch in Banking: Staying ahead of the competition
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Microsoft Customer Care Framework for the banking industry: Revolutionizing the customer experience
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The Enterprise Compliance Desktop: Accelerating Risk Management & Compliance Capabilities for the Enterprise
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