Microsoft and its partners are committed to delivering foodservices solutions that can help your company realize new revenue streams, improve efficiencies, and gain a competitive edge. The Microsoft foodservice vision delivers on this commitment by providing the tools your people need to empower them to become ultimate drivers of business performance and business success.
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| • | Business insight
Creating a great guest experience is fundamental to building long-term customer relationships. As a foodservice operator, you need a full view of your customers to understand who they are and what their needs are likely to be. This requires integrating business intelligence (BI) into virtually every facet of your organization. Integrated BI solutions based on Microsoft technology allow you to increase your business performance and customer satisfaction by connecting information, processes, systems, and people. | • | Business intelligence | | • | Enterprise portals and dashboards | | • | Supply chain management |
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| • | Guest experience
Microsoft also offers solutions to help you deliver "the perfect experience" to your guests, each and every time they interact with your business. | • | Collaboration | | • | Customer relationship management (CRM) | | • | Location-based services | | • | Mobility | | • | Multichannel solutions | | • | Natural interfaces. | | • | Voice recognition software | | • | Self-service technology |
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| | | | | • | Restaurant systems
Microsoft Store Systems solutions help you better connect information, systems, and people, giving you the competitive advantages of an enhanced customer experience, improved employee productivity, better inventory utilization, and efficient store operations. | • | Point-of-service | | • | Self-service technology | | • | Restaurant operations management | | • | Mobility |
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| • | Web experience
Web solutions help foodservice operators connect consumer expectations with experiences that drive loyalty and brand awareness. Microsoft provides an Internet ecosystem that includes Web development, Internet marketing agencies, commerce platform, location services, online customer support solutions, Web hosting, and creative design houses that work closely to help you create the next-generation Web experience for your customers. | • | Multichannel solutions | | • | Online ordering | | • | Extranet and partner collaboration sites | | • | Location-based services | | • | Tellme voice recognition platform | | • | Web development tools | | • | Microsoft Digital Advertising |
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