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USFederal360: Relationship and constituent management

USFederal360 from Engage, Inc.

Correspondence, outreach, and constituent management for government agencies

 
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USFederal360
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USFederal360: Growing regulatory and cost pressures, combined with changing expectations of government organizations, require agencies and other groups to share more information at the same time that they are expected to increase efficiency. Managing relationships in this environment requires you to stay on top of email, written correspondence, phone calls, conversations, and contacts—both online and in person. In this age of transparency, you may also need to present relevant information in executive dashboards, published with appropriate security to the web or plotted within rich, interactive maps.


Discover how you can improve your interactions with citizens and partners with a wide variety of solutions based on Microsoft Dynamics CRM, including:

  • Staff action management
  • Distinguished visitor tracking
  • Events management (Download: Portable Document Format file, 77.5 KB)
  • Investigative management

To learn more, call 800-342-9224 today.


USFederal360 provides you with a framework to manage congressional, governmental, and constituent relationships easily and effectively, with detailed correspondence and records management, while meeting operational and archival requirements. Tracking of all types of communication, automated correspondence processing, and built-in workflows help you meet common needs, including:

  • Events management and online registration.
  • More secure social networking.
  • Real-time dashboards—internal and on the web.
  • National Archives and Records Administration (NARA) records management.
  • Freedom of Information Act (FOIA) requests and congressional inquiry management.
  • Geospatial mapping and information display.
  • Activity management.
  • Breakdowns of activities by congressional district.
  • Unified communications.
  • Legacy data feeds and integration.

USFederal360 is built on Microsoft Dynamics CRM—the proven and reliable technology to support your most critical relationships. Users can manage relationships conveniently within Microsoft Outlook, via web browser, or from a mobile phone. You can deploy USFederal360 on premises or host it in the cloud for anytime, anywhere access with an Internet connection. With tight integration to familiar Microsoft Office products, your organization can realize the benefits of this powerful solution quickly, with minimal user training.

USFederal360 and the USFederal360 logo are trademarks of Engage, Inc. - All Rights Reserved.

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