Measure and improve performance with Microsoft Balanced Scorecard Accelerator for government

Government agencies are under increasing pressure to link performance measurement to strategy, and they must measure performance in ways that both reflect past performance and promote positive future results. As your organization strives to achieve its institutional missions in the face of time constraints and limited resources, you are making crucial decisions for both the short and the long term.


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Traditional performance measures can prove insufficient for gauging performance and guiding organizations in today’s complex, rapidly changing landscape. To aid in your decision-making, you need reliable data and a means to translate it into valid performance measures and insights that inform measurable future results.

To drive top performance, your measurement methodology should enable participants throughout the organization—from directors to managers and staff—to:

Visualize agency strategies and goals.
Gain real-time access to key performance indicators (KPIs).
Increase the speed and quality of decision-making.
Enable collaboration and knowledge-sharing.
Increase productivity and align business processes with agency goals.
Improve agency accountability.

The Microsoft Balanced Scorecard Accelerator delivers the tools your agency needs to develop and implement strategies for measuring and improving performance. Using the Microsoft Balanced Scorecard Accelerator, your agency can:

Develop and deploy a scorecard using your existing infrastructure.
Manage and display the data and knowledge required to implement a scorecard methodology.
Analyze scorecard data immediately so that you can take corrective action promptly.
Communicate metrics across the organization rapidly in a graphical representation that illuminates KPIs.
Distribute scorecards on the Web.

The Microsoft Balanced Scorecard Accelerator will make it easier for you to align strategy and implementation at all levels of your organization. During times of transition from one administration to another, in particular, your agency may find scorecard solutions especially useful as you set new objectives, implement new plans, and review existing programs. By translating your agency’s visions and strategies into goals with an integrated set of performance measurements, you clearly signal what it is you expect to accomplish, how, and in what timeframe, including, for example:

Institutional reforms
Strategic initiatives
Budget projections
Program reviews

If it’s vital to government, it’s mission critical to Microsoft.

The following Microsoft partners can help you implement a business intelligence solution.


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Ascentium's Business Intelligence (BI) solutions for the Public Sector help customers effectively manage, measure, and plan the success of their initiatives. Ascentium’s offerings include performance scorecards and dashboards, along with constituent and initiative reports and scorecards. Let an experienced Ascentium analyst partner with you to determine how BI can help transform your agency, learn to be more effective and efficient, and transform your citizen services. Contact Ascentium at 425-519-7700.

Hitachi Consulting is helping companies become more market responsive by extending the traditional suite of business intelligence (BI) tools and solutions to the edge of the enterprise, equipping high-value, market-facing people with the tools and information they need to drive performance. Whether the need is for better information to drive decision-making or the need is to incorporate these edge resources in the planning, budgeting, and forecasting process, the Hitachi Consulting team of experts can help your enterprise become more market responsive. Contact Hitachi at 877-664-0010.

InterKnowlogy designs, builds, and implements industry solutions that optimize the advantages of Web and Microsoft technologies, including Microsoft Office PerformancePoint Server for balanced scorecards and operational dashboards. InterKnowlogy identifies and refines clients’ business intelligence (BI) goals and helps ensure that they are fully utilizing available technologies. We also provide the high-level perspective and consulting services to help ensure that our clients develop the skills and processes necessary for a successful and sustainable BI implementation. Contact InterKnowlogy at 760-444-8643.

Neudesic is a Microsoft Gold Partner and National Systems Integrator offering deep experience in providing business intelligence (BI) solutions, including score card accelerators, key performance indicators (KPI) analysis, advanced analytics, and visualization of operational data. Neudesic provides advanced database design, connectivity solutions, and online analytical processing (OLAP) design for high-performance BI environments. From envisioning to design and implementation, Neudesic provides the experience, tools, advanced IP, and skills for success with BI. Contact Neudesic at 800-805-1805.

Statera is a premier Microsoft National Systems Integrator in the Western United States, specializing in leveraging each customer's people, processes, and technology to input data and to help create accurate, comprehensive information in real time. Statera can help build successful, balanced scorecards by identifying corporate key performance indicators (KPIs) and developing the visual delivery of information through dashboards, scorecards, and reports. Statera also develops and delivers training to enable organizational change. Contact Statera at 720-346-0070 x131.

Straight Line has a proven track record of providing insights into customer data and operations using the Microsoft Balanced Scorecard Accelerator. The company enables decision support solutions and helps to translate reliable data into effective key performance indicators. Contact Straight Line at 602.244.1200.

Microsoft Services was established to help customers maximize the potential of their Microsoft technology investments. Through architecture, implementation, and sustainment services, customers receive a level of vision, expertise, and insight that only Microsoft provides. Microsoft Services, together with our partners, matches agency requirements with a safety net of support and direct access to the Microsoft teams that develop both the products and future product direction. Contact AskUSPSS@microsoft.com to talk with a services representative for Federal, State & Local government, or education.

Find a partner

Search for additional partners in the Microsoft Public Sector Partner Solution MarketPlace an easy resource for finding technology partners that offer a broad range of products, services, and solutions based on Microsoft technologies. The marketplace includes packaged software, solutions offerings, and training from Microsoft Gold Certified Partners, Microsoft Certified Partners, and registered members.

Microsoft makes no representations or warranties, either expressed, implied or statutory, regarding any company presented herein or its products or services. The inclusion of a company does not imply endorsement by Microsoft of the company or its products or services. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.