Contact Microsoft about CaseTalk 360. Related solutions Care coordination solutions Healthcare case management and eligibility solutions Microsoft Grants Manager solution accelerator Related link Connected Health and Human Services guide Downloads Datasheet: CaseTalk360  Portable Document Format file, 252 KB Datasheet: Improving Health and Human Services with a holistic approach to Enterprise Content Management  Portable Document Format file, 318 KB White paper: Improving health and human services with enterprise content management  Portable Document Format file, 2 MB Products and technologies Bing Maps for Enterprise Microsoft BizTalk Server 2009 Microsoft Dynamics CRM 2011 Microsoft HealthVault Microsoft InfoPath 2010 Microsoft Office Communications Server 2007 Microsoft Silverlight Microsoft SQL Server 2008 R2 Windows Azure platform Windows Phone 7       Share this on:     Get Adobe Acrobat Reader

Yet a heavy (and growing) client load, stacks of administrative work, and uneven interaction between agencies result in increasingly challenging jobs for caseworkers. Getting a complete picture of a case to help spot dangerous trends and to make critical care decisions can involve raking through stacks of information scattered across agencies, databases, file shares, and folders. To address the priority needs of clients as they emerge, caseworkers need technology that works for them.

The CaseTalk 360 solution accelerator can provide an answer. To eliminate scattered, hard-to-discover data and to help reduce redundant work, CaseTalk 360 integrates disparate information across Health and Human Services (HHS) and other critical siloes. Providing centralized access to the profiles of children and families creates a comprehensive 360-degree view that can help you increase efficiency, collaboration, and visibility into complex situations. With this new efficient system in place, HHS agencies can also better account for how their funds are spent and can discover opportunities for cutting costs without affecting services.

With Microsoft CaseTalk 360, you can:

• Save time and money and help improve case outcomes by linking diverse HHS data sources to gain a comprehensive view of the clients you serve.
• Quickly locate the critical information and resources that caseworkers rely on by providing interoperability across multiple systems, data sources, and devices.
• Improve case collaboration by enabling stakeholders to easily access, communicate, and share information across the HHS ecosystem in real time.
• Provide supervisors with the means to quickly assess how caseworkers are doing and to make effective decisions about how to improve caseworker performance and case plan delivery.
• Illuminate the challenges, successes, and details about how taxpayer money is spent on case management by sharing datasets with the public.

You can implement CaseTalk 360 on premises, in the cloud, or both, connecting to HHS data sources and adapting to your specific connectivity needs. The system integrates with the systems and infrastructure you already have, helping to save time and money over costly rip-and-replace options.

The CaseTalk 360 solution accelerator provides architectural guidance and security enhancements built on Microsoft products that may already be familiar to your staff and partners, helping to simplify adoption and reduce the learning curve.

By implementing the CaseTalk 360 solution accelerator, your HHS agency can improve case management outcomes at the same time as you help improve efficiency, collaboration, and transparency across your case partners, the public, and legislators.