Developed by Infusion Development

City and County Manager connects governments by integrating data streams from multiple departments. A consolidated, customizable digital dashboard tracks the health of the city or county and each of its departments against a defined set of key performance indicators (KPIs). Call-tracking and routing features streamline the citizen-to-government communication process and expedite complaint resolution.

Developed by Ascentium

Ascentium's Constituent Response/311 solution for cities and counties helps to improve the tracking and timely responsiveness to business and citizens and their requests. The integration of Microsoft Dynamics CRM and the Web portal feature, where citizens can create and track cases and search a knowledge base for information, has resulted in improved quality of service and increased citizen satisfaction. Additionally the solution improves inter-department efficiencies and collaboration by eliminating redundancy, automating tasks through workflow, streamlining processes, and facilitating communication.

Developed by Tribridge

Cities and counties can manage cases and inquiries more effectively, enhance operational efficiency, better respond to requests—and create greater value for constituents. Utilizing Microsoft Dynamics® CRM, our flexible, customizable solution can be tailored to meet specific needs: Streamline processes with automated workflows, improve citizen-services capabilities through online portals and more.

Developed by NIC

The eGov Payment Over the Counter (OTC) Application is a Microsoft .NET application available to state and local government agencies through Internet Explorer. This PCI-compliant application offers customizable data entry fields and financial reporting for agencies processing credit and debit card transactions on site.

Developed by Information Strategies

E-permitting allows online access to application forms and reporting to streamline the process of permits, such as building permits, licensing, and other common processes

Developed by L-1 Identity Solutions, Inc.

L-1 provides a circle of trust around the identity of external e-government services users, encompassing vetting, enrollment, and ID issuance. With L-1, high value e-government services can be provided with confidence, knowing that the system, and personal data within it, are protected from theft and crime perpetrated by fraudulent ID.

Developed by Accela, Inc.

Accela Citizen Access delivers a cost-effective way to move traditional counter services to the Web, providing citizens with easy and convenient online access to government services. By providing more self-service options, tasks that typically take weeks to complete can take just hours, or even minutes, freeing up valuable staff time

Developed by Ascentium

Ascentium's Constituent Response/311 solution for cities and counties helps to improve the tracking and timely responsiveness to business and citizens and their requests. The integration of Microsoft Dynamics CRM and the Web portal feature, where citizens can create and track cases and search a knowledge base for information, has resulted in improved quality of service and increased citizen satisfaction. Additionally the solution improves inter-department efficiencies and collaboration by eliminating redundancy, automating tasks through workflow, streamlining processes, and facilitating communication.

Developed by NIC

The eGov Payment Over the Counter (OTC) Application is a Microsoft .NET application available to state and local government agencies through Internet Explorer. This PCI-compliant application offers customizable data entry fields and financial reporting for agencies processing credit and debit card transactions on site.

Developed by NIC

WV.gov is the official website for the state of West Virginia and provides a centralized portal for all citizen, business, government, and tourism information for the state. The portal was the first in the nation to be developed and hosted entirely using Microsoft Office SharePoint Services 2007.

Developed by NIC

The eGov Payment Over the Counter (OTC) Application is a Microsoft .NET application available to state and local government agencies through Internet Explorer. This PCI-compliant application offers customizable data entry fields and financial reporting for agencies processing credit and debit card transactions on site.

Developed by Information Strategies

The Microsoft Stimulus360 solution is designed to help state and local government agencies manage grant submissions, requests, and reporting related to the American Recovery and Reinvestment Act of 2009.

Developed by Accela, Inc.

Accela Citizen Access delivers a cost-effective way to move traditional counter services to the Web, providing citizens with easy and convenient online access to government services. By providing more self-service options, tasks that typically take weeks to complete can take just hours, or even minutes, freeing up valuable staff time

Developed by PROVOX Systems

Agenda.NET is a modern, easy-to-customize, and user-friendly application for total agenda management. Customers can create their own workflow processes. Council members and citizens have access to selected information through an integrated Internet module. Integration with other applications (for example, geographic information systems [GIS], document management systems, audio/video streaming, and much more) is available.

Developed by TiBA Solutions, an NWN Company

Business One Stop allows the business owner to obtain all required Licenses, Permits and Registrations through one integrated interview process. Interviews are customized to the businesses needs ensuring the shortest path through the process. States net increased revenue, immediate collection of funds, improved voluntary compliance and expedited job creation.

Developed by Infusion Development

City and County Manager connects governments by integrating data streams from multiple departments. A consolidated, customizable digital dashboard tracks the health of the city or county and each of its departments against a defined set of key performance indicators (KPIs). Call-tracking and routing features streamline the citizen-to-government communication process and expedite complaint resolution.

Developed by Idea Integration

Thanks to the culmination of a vision by Raj Shah, The City of Houston Automated Mobile Data Collection System for the Assessment of Pavement is a solution that is the first of its kind. The City now can collect pavement condition data automatically and can view this data in high definition 360° video on a GIS application. Microsoft technologies have been joined to create a solution that replaces a previously cumbersome manual process.

Developed by Marquam Group, LTD

Marquam’s solution is built on a scalable and secure platform. Users can organize and archive files of all types. You can scan and annotate documents, indexing according to your own criteria. Documents can be checked in, out, modified with each version retained and restorable. Workflow circulates documents for approval and review.

Developed by Ascentium

Ascentium's Constituent Response/311 solution for cities and counties helps to improve the tracking and timely responsiveness to business and citizens and their requests. The integration of Microsoft Dynamics CRM and the Web portal feature, where citizens can create and track cases and search a knowledge base for information, has resulted in improved quality of service and increased citizen satisfaction. Additionally the solution improves inter-department efficiencies and collaboration by eliminating redundancy, automating tasks through workflow, streamlining processes, and facilitating communication.

Developed by Tribridge

Cities and counties can manage cases and inquiries more effectively, enhance operational efficiency, better respond to requests—and create greater value for constituents. Utilizing Microsoft Dynamics® CRM, our flexible, customizable solution can be tailored to meet specific needs: Streamline processes with automated workflows, improve citizen-services capabilities through online portals and more.

Developed by Information Strategies

E-permitting allows online access to application forms and reporting to streamline the process of permits, such as building permits, licensing, and other common processes

Developed by Infusion Development

The Infusion Citizen Service Platform Suite is a set of tools and technologies enabling municipalities and governments to deliver a comprehensive set of services electronically, improving the efficiency of service and the accountability of local government to its citizens, businesses, and employees. The world’s largest municipalities trust Infusion to design and deliver complex electronic services for their government and citizens.

Developed by NIC

KanSite is a Web site content management system specifically designed for state and municipal governments. The tool leverages Microsoft Office SharePoint Server 2007 to provide a hosted solution that helps agencies easily create and maintain their Web site without programming or design experience.

Developed by Attevo

Built on the Microsoft Office SharePoint platform, Attevo’s National Incident Based Reporting System (NIBRS)–compliant e-forms can be configured easily to pull information from other data sources (for example, National Crime Information Center [NCIC]). E-form data can also be written to any records management system (RMS), with workflow, notifications, and auditing provided by the flexible and scalable SharePoint environment.

Developed by Integrated Data Architects

Built on top of Microsoft SharePoint, the Wellness Portal takes advantage of the group calendaring/scheduling, document management, and automated business process features of the platform. It centralizes and speeds up the agenda preparation for all areas of city government so that information is up to date and accurate. By automating vacation and sick day scheduling, the departments are able to move away from the time intensive paper-based submission processes they depended on in the past.

Developed by Tribridge

The North Carolina Department of Crime Control and Public Safety is responsible in part for investigating alcohol and lottery permit applicants. The department's processes and tools were paper-based and time-intensive, taking a week to complete a batch of inspections. After implementing Microsoft Dynamics® CRM, agent productivity for this task increased by 80 percent.

Developed by E•SPONDER

Emergency management and communication solution from E•SPONDER is used by first responders, including emergency operation centers and any organization working in emergency situations. It is highly collaborative and built upon Microsoft SharePoint, SQL Server, and Internet Information Server to manage incidents, planned and unplanned.

Developed by E•SPONDER

With integrated Microsoft BING maps, users can populate lists of data (addresses or longitudinal or latitudinal coordinates), such as road closures, to update maps in real time. Microsoft Windows 7 touch screen technology can provide fingertip access to information. You can add Twisted Pair alerts, mapping, and WAVE technology to make the solution even more powerful.

Developed by Infusion Development

JEPRS is the first best-of-breed crisis and consequence management collaboration portal. JEPRS manages all phases of crisis management and is flexible and scalable for public and private sector requirements. The JEPRS platform delivers a true common operating picture that instantly connects strategic, operational, and first response stakeholders—sharing the information necessary to meet critical mission requirements.

Developed by Attevo

Built on the Microsoft Office SharePoint platform, Attevo’s National Incident Based Reporting System (NIBRS)–compliant e-forms can be configured easily to pull information from other data sources (for example, National Crime Information Center [NCIC]). E-form data can also be written to any records management system (RMS), with workflow, notifications, and auditing provided by the flexible and scalable SharePoint environment.

Developed by Sogeti USA

Workforce Director is a comprehensive payroll, scheduling, tracking, and inventory solution tailored to meet the unique needs of public safety agencies. In conjunction with the Minneapolis Police Department, Sogeti developed the solution and has made it available to any U.S. agency without license fees, through the city’s Gov2Gov Solutions Consortium.