Healthcare case management and eligibility solutions

Healthcare case management and eligibility assessment are critical functions that demand robust, flexible, and reliable solutions. Disparate, outdated systems that might not integrate well with existing programs—whether internal or external—could hamper the effectiveness of your services, frustrate employees and citizens, and increase costs.


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	Microsoft software-plus-services guide Connected Health and Human Services Guide
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	Microsoft Connected HHS White Paper XML Paper Specification file, 6 MB
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	Tennessee Department of Human Services
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	BizTalk Server 2006 R2 Microsoft Office SharePoint Server 2007 Microsoft 2007 Office Suite Web Services and the Microsoft platform Microsoft Windows SharePoint Services Microsoft Dynamics CRM

Connected, customer-focused solutions for case management and eligibility assessment can help your agency:

Improve productivity by enabling case workers to find relevant information quickly.
Increase customer satisfaction through better service and enhanced public access to systems.
Reduce costs and ensure more accurate and up-to-date client data by sharing eligibility information among multiple agencies.
Preserve continued federal funding with accurate reporting.

Microsoft Windows SharePoint Services and Microsoft Office SharePoint Server 2007 or Microsoft Dynamics CRM provide a centralized, automated platform for sharing case management and eligibility information across organizations. You can customize the solution to meet your agency's investigative, regulatory, legal, and healthcare-related needs and to extend the value of existing systems. Among the benefits:

Share information across systems and organizations, thus avoiding duplicate entry and ensuring consistent and up-to-date information.
Work more efficiently, using familiar Microsoft products.
Gain mobility: Collect data in the field using the products you use every day.
Create and share custom data forms to gather information efficiently and reliably throughout the agency.
Gain greater access to information in the field with smart client and Web services technologies.

Deploying a case management and eligibility solution can help you increase productivity and manage your cases more efficiently.

Members of the Connected Health and Human Services (HHS) Alliance work together with Microsoft to deliver best-in-class shared services and infrastructure solutions for consumer-centered health and human services delivery by government entities at all levels. The following member partners can help you implement Microsoft case management solutions for healthcare.


	Related resource
	Connected Health and Human Services Guide
	Partners
	Showcase your solution

Harmony Information Systems is a provider of web-based information management solutions for both government and private human services organizations. Harmony has long been aligned with Microsoft’s Connected Health and Human Services (HHS) framework and vision. Harmony’s enterprise approach automates and simplifies case management and financial management processes and creates a centralized, comprehensive client view, resulting in improved client outcomes, more efficient service delivery, and compliance with key funding guidelines and requirements. Harmony solutions are used by more than 8,500 users including implementations in Alabama, Washington DC, and Virginia. Contact this partner at 703.674.5100.

Nets to Ladders' CRM-based hosted platform, Benefits Enrollment Network (BEN), streamlines access to public benefit programs, including Food Stamps and Medicaid, by empowering community-based organizations to screen and submit applications from their constituents to state agencies much more quickly and accurately. The United Way of Metropolitan Atlanta found that integrating benefits into the screening tool increases collaboration among community organizations and state agencies, which also benefit from the tracking and accountability. Nets to Ladder’s solution embraces the core infrastructure of the Connected HHS Framework and is based on Microsoft’s connection-oriented transport service platform for Microsoft Dynamics CRM. Contact this partner at 888.N2L.BEN1.

Netsmart's Connected Care initiative allows behavioral and public healthcare providers to share clinical data electronically and to provide that clinical data to the consumer through a Web-based portal. In this way, providers use technology as the catalyst to provide their consumers and patients with high quality, consumer-directed care. Netsmart plans to utilize the Connected Health and Human Services framework model to enhance its patient portal with an interface to HealthVault, Microsoft’s consumer health records platform. In addition, Netsmart has deployed vital records management solutions on Microsoft SQL Server in a broad geographic area, including New Jersey, Maryland, South Dakota, Nevada, Illinois, Florida, the Virgin Islands, Nebraska, Ohio, and Kentucky. Contact this partner at 800.421.7503.