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Microsoft unified communications for government |
Government organizations can streamline internal and external communications with Microsoft unified communications technologies. |
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Government organizations at all levels rely on robust communications
systems to operate effectively. The Telework Enhancement Act of 2010 is making communications
systems even more critical as employees begin to work at alternate work sites. In
your day-to-day communications—and especially in crisis situations—you need a single,
unified communications platform that smoothly meshes all of your communications
functions.
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Chances are good that your agency or department is already using Microsoft Office
and Microsoft Exchange Server. You may have even taken steps to incorporate internal
and external communications with Microsoft unified communications technologies.
But are you realizing the full value of your existing infrastructure investments
and how they can help your agency meet new technology requirements?
By breaking down old barriers separating telecom, Internet, intranet, and mobile
communications, Microsoft Lync 2010 (formerly known as Office Communications Server
2007) enables you to leverage your current technology and can help your agency benefit
from cost savings and improved productivity, collaboration, and protected and straightforward
telework scenarios.
Microsoft unified communications solutions can help provide:
- A connected end-user experience. Microsoft Lync provides
a single interface that unites rich presence, enterprise telephony, instant messaging
(IM), and audio, video, and web conferencing in a unified environment.
- Enhanced agility and mobility. A single experience across
the PC, phone, or web means that users have the choice to connect from many devices.
Microsoft Lync also offers an integrated mobility model that allows users to connect
from remote locations just as they would in the office—all while maintaining network
protection, stability, and emergency services.
- Reduced total cost of ownership (TCO). With one communications
platform, you can significantly simplify deployment, operations, and interoperability
with added features that improve provisioning, load-balancing, fail-over, and server
draining. You can also embed Microsoft Lync user interface (UI) elements in your
applications, build your own client experience in .NET with open and documented
APIs, and enhance contextual collaboration by launching applications right from
Microsoft Lync. Moreover, Microsoft Lync can be deployed agency-wide, or within
individual departments, depending on your needs.
- Improved enterprise telephony. Microsoft Lync 2010 can
replace or enhance your existing Internet protocol private branch exchange (IP PBX)
system. In addition to traditional calling features, you can also take advantage
of call queuing and routing, coverage, and enhanced 911 capabilities. With Microsoft
Lync, you can leverage your existing PBX/IP PBX investment by moving users in a
phased approach and retire your existing investment when you are ready.
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Unified communications and JITC.
The Microsoft unified communications platform is now on the U.S. Department of Defense (DoD) Joint
Interoperability Test Command (JITC) Approved Product List at the PBX2 classification (JITC certification).
This means that DoD customers can start replacing single-function PBX voice systems with a JITC certified
comprehensive solution combining PBX voice, video, web conferencing, IM, and presence from within just one
unified communications platform, helping to reduce both capital and operational TCO.
- Interoperability with Microsoft Office. The visually compelling
experience of Microsoft Lync 2010 is consistent throughout Microsoft Office and
other business applications, including color-coded presence icons, pictures, high-resolution
video, enterprise telephony, and desktop and application sharing.
Help maximize the effectiveness of your existing technology investments, and prepare
to meet your continuity of operations (COOP), telework, mobility, and other communications
challenges with a Microsoft unified communications solution incorporating Microsoft
Lync Server 2010.
You can get started now by contacting Microsoft Services (AskFed@microsoft.com) or a Microsoft partner, such as:
If it’s vital to government, it’s mission critical to Microsoft.
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The Microsoft partners listed below can help you implement a Microsoft Unified Communications
solution.
AtHoc
IWSAlerts provides an enterprise notification management system that supports large organizations’ emergency alerting needs, facilitating an effective response. It integrates with multiple alerting channels, providing a single, unified web-based console for managing the emergency notification process so facilities can efficiently communicate an alert to appropriate personnel. Information is sent via Microsoft Office Communications Server instant messaging (IM) and Voice over Internet Protocol (VoIP) phones, personal digital assistants (PDAs), BlackBerry devices, and public address systems.
Request information
HP
and Microsoft, through their unique alliance, have developed unified communications solutions which enable customers to take advantage of the convergence of all forms of business communications around an IP network that supports the integration of voice, video, and data applications. These technologies use the power of software combined with powerful networking systems and services to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day.
Request information
Polycom, Inc.
is a global leader in unified communications solutions with industry-leading telepresence, video, voice, and infrastructure solutions built on open standards for the federal government. Polycom solutions continue to power smarter conversations, allowing agencies to deliver timely and informed decisions from anywhere at any time.
Request information
VBrick Systems
helps realize the promise of unified communications via video streaming. Fully integrated with Microsoft Office Communications Server/Microsoft Lync, VBrick Video Buddies enables thousands of Office Communications Server/Lync users to view a video simultaneously and to then collaborate via chat, voice, or web conferencing. Federal officials can maximize situational awareness by sharing real-time video across multiple agencies. Commanders or executives can reach every desktop or mobile device simultaneously with compelling video messaging.
Request information
Microsoft Services helps customers maximize the potential of their Microsoft
technology investments. Through architecture, implementation, and support services,
customers receive a level of vision, expertise, and insight that only Microsoft
provides. Microsoft Services, together with key partners, understands agency requirements
and delivers results with direct access to the Microsoft teams that develop both
the products and future product direction. Contact
to talk with a services representative for federal, state, and local government
or visit http://www.microsoft.com/microsoftservices/en/us/uc.aspx.
Find a partner
Search for additional partners in the Microsoft Public Sector
Partner Solution MarketPlace, an easy resource for finding technology partners
that offer a broad range of products, services, and solutions based on Microsoft
technologies. The marketplace includes packaged software, solutions offerings, and
training from Microsoft Gold Certified Partners, Microsoft Certified Partners, and
registered members.
Microsoft makes no representations or warranties, either expressed, implied, or statutory,
regarding any company presented herein or its products or services. The inclusion
of a company does not imply endorsement by Microsoft of the company or its products
or services. The names of actual companies and products mentioned herein may be
the trademarks of their respective owners.
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