Business Intelligence for Health

Manage performance with BI

There are many ways BI can help you manage your healthcare organization. Whether it's early detection of illness trends, understanding lab turnaround times, or meeting compliance and accreditation standards, having easy access to real-time information can help you take your organization to the next level. Below are some specific examples that show how you can use BI to better manage your organization's performance.

  • Service line analysis and reporting

    Healthcare organizations can also use Microsoft BI tools to conduct service line analysis and reporting. Analyzing and reporting on service lines allows the organization to accurately-and in real time-understand service inefficiencies, and improve the coordination of services, patient satisfaction, and the quality of care. Health organizations typically track and analyze performance metrics for health and wellness service lines (for example: weight management and nutrition), women and infant services, traditional lines of service (for example: musculoskeletal, orthopedic, and emergency), and chronic disease lines (for example: cancer, heart, and diabetes).

    By using Microsoft BI, organizations can analyze and report on service lines to help improve the quality and efficiency of medical service delivery, align with organizational goals, reduce costs, and improve margins.

  • Health and wellness service line management

    Microsoft BI can help healthcare organizations manage performance at all levels of operation, including the health and wellness service line. This service line includes wide-ranging programs such as those that build awareness about disease prevention and healthy lifestyles or that help individuals cope with specific health and well-being issues. Within the health and wellness service line, organizations look to improve disease prevention testing and adherence, analyze demographic information and trends to align service offerings, analyze recurring episodes of illness, and track immunization rates and disease outbreaks. Effective tracking and analysis of these indicators can help healthcare organizations reduce episodes of illness, improve outcomes, reduce costs, and improve patient satisfaction.

    Microsoft BI can help organizations better understand and track trends in health issues and health programs with easy access to real-time information. Healthcare professionals can drill down into the data to explore details behind the trends, allowing them to quickly respond and to adjust efforts.

  • Balanced scorecard

    Healthcare organizations are motivated to make performance management a part of their culture. Microsoft BI tools help healthcare organizations use the Balanced Scorecard as a strategic management system to track organizational performance across financial, clinical, business process, and learning and growth measures. Once performance metrics are set, organizations identify the key drivers, or desired outcomes, and then define indicators to gauge progress.

    By using Microsoft BI to manage to key indicators, healthcare organizations can achieve consistent strategy execution and monitor performance. By tracking patient satisfaction, quality of care, financial performance, and enhanced learning and growth metrics, the Balanced Scorecard can provide a complete view of the organization. Microsoft BI enables organizations to link together all the key elements of the Balanced Scorecard with easy-to-use templates and a single interface for viewing KPIs. Decision makers can track operational performance drivers and analyze financial, operational, and clinical KPIs across the organization with customizable scorecards for groups and individuals.

Analyze your BI software

How good is your BI software? The Business Productivity Infrastructure Self-Assessment Tool provides a personalized and private score, peer comparison, and value assessment for your organization.

Learn more about Business Intelligence for Health.