Delivering on the Promise: An Adaptive Approach to Information Technology in Healthcare
White Paper Prepared by Kenagy & Associates, LLCPublished: April 2004
This paper explains how information technology (IT) holds great promise for healthcare, but despite great effort and investment, much of this promise remains unfilled. This pattern has been seen repeatedly in other industries and suggests the promise may lie in emerging markets and methods. If so, that is a great opportunity. Because we in healthcare are expert in current methods, this paper will focus on emerging markets, and an approach called Adaptive Designsm that may allow the healthcare industry to take advantage of opportunities presented by technology that are outside of the present "paradigm."
Included in this document:
| • | Understanding Emerging Technologies |
| • | Adaptive Design Vs. Best Design |
| • | An Adaptive Design Case Study: The Walkman Story |
| • | New Value at the Point of Use or Work |
| • | What to do When Best Methods Fail |
| • | Developing Emergent Capabilities in Established Organizations |
| • | Where Will We Go From Here? |