Hospitality industry solutions

Purchasing systems solutions : Inventory management is a tough job. Purchasing systems solutions help make this essential activity less painful, more efficient, and more cost effective.

Sales and catering solutions : Integrated sales and catering systems help property managers closely track room availability, monitor sales person productivity, and maximize profitability.

Customer relationship management (CRM) solutions : CRM is more than the practice of collecting guest-centric data. It enables the personalization of the guest experience which leads to increased revenue streams.

In-room entertainment system solutions : In-room entertainment is one of the fastest growing revenue-generating opportunities in hospitality with guests showing a greater willingness to pay for movies, in-room games, and high-speed Internet access.

Self-service technology : Self-service technology is giving experienced business travelers the efficiency they demand—such as automated check-out options—while freeing up hotel employees to help the casual traveler.

Location-based services : Whether customer-facing or designed to help employees be more productive, location-based services, such as maps, driving directions, and proximity searches, can be integrated into existing business applications.

Property management system solutions : Hospitality operators require property management systems that deliver performance, scalability, and component integration.

Microsoft Speech Server helps hospitality operators connect with guests : Leverage speech technology to reduce call center and guest service costs while improving employee productivity.