Point-of-Service Solutions
Cash registers, the traditional point-of-service device in the restaurant business, have long been noted for their limitations. Large, heavy, and anchored to a counter, cash registers have historically failed to provide restaurant staff with the flexibility and access they need to meet customer demands.
Today, thanks to wireless connectivity, point-of-service devices have been liberated from fixed locations. These smart devices—often no larger than a paperback book—offer enhanced power and a comprehensive range of features. Consider the advantages of smart point-of-service technology in the following restaurant scenarios:
| • | Lines too long? Handheld and wearable point-of-service devices let roaming servers take orders faster from any location. |
| • | Guest have a question about the ingredients of a menu item? With a simple click of an icon, the server can provide that information at tableside and communicate back to the kitchen any adjustments necessary. |
| • | Just run out of the night’s special? Make on-the-fly updates in one location that immediately informs the entire staff, no matter where they are in the restaurant. |
In addition, today’s smart point-of-service systems allow restaurant operators to:
| • | Increase the operation’s flexibility to respond to changing work and traffic patterns. |
| • | Enable management to quickly respond to operational changes and instantly communicate them to the server staff. |
| • | Control labor and production costs, improve and expand the range of menu items, and monitor results in real time. |
| • | See greater impact from loyalty and frequent diner programs. |
The Following Partners Offer Food Service Point-of-Service Solutions Built on the Microsoft Platform:
InfoGenesis
InfoGenesis POS is an award-winning, scalable solution that acts as a backbone for guest experience management. Through its real-time, centralized database—and integration with both InfoGenesis and third party applications—InfoGenesis POS enables you to truly know who your guests are, personalize the service they receive, and better influence their buying decisions. InfoGenesis clients include premier hotel, resort, casino, cruise line, entertainment venue, restaurant, and managed foodservice operators around the globe.
MICROS
MICROS provides a full range of enterprise applications to table service and quick service restaurants, hotels, motels, casinos, and other leisure and entertainment businesses. No matter how large or small your operation, MICROS applications are designed to give you the information you need to make your business more successful. All of their applications take advantage of Microsoft technology and are designed to run on Microsoft platforms.
NCR
NCR's first retail industry endeavor was in the restaurant business and they have set the standard for POS solutions in the hospitality industry. NCR strives to provide unparalleled solutions that enable food service companies to grow revenue, reduce costs, improve speed of service, and increase customer satisfaction.
Radiant Systems
Radiant's Real-Time Store technology enables restaurant and hotel operators to grow their top line by accelerating the speed of the business—speed of service, speed to act, and speed to react. With offerings for quick service restaurants, table service restaurants, and property management, Radiant provides solutions designed to meet the unique needs of various hospitality industry segments.
For More Information
To discuss the best option for your organization, contact the Microsoft sales office nearest to you:
