Support options for hospitality business solutions
Microsoft offers expert consulting services, technical support programs, Microsoft Technology Centers, and training and resources to help you select and deploy premier solutions for the hospitality industry.
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Microsoft Services consultants for hospitality
Experienced hospitality industry consultants have expert knowledge about Microsoft solutions and partner applications. Consultants can help you assess and implement solutions customized to support the specific needs of your industry.
| • | Learn more about Microsoft Services
A skilled team is ready to help you select and successfully deploy and integrate one of the most cost-effective technology solutions available. |
Technical support programs
Microsoft technical professionals know how to help you manage all of your support needs. Microsoft provides a full range of support options for hospitality businesses, including Premier Support and Essential Support.
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Learn more about Premier Support
This program offers you the flexibility to choose the support options that best fit your organization. Because many hotels and restaurants cannot afford downtime, Premier Support can include dedicated technical professionals, 24-hour problem resolution support, and employee training. The program includes a designated technical account manager to help define custom support options for your company. |
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Learn more about Essential Support
This program offers you 24-hour phone access to Microsoft technical support professionals who provide problem resolution and proactive support assistance to help increase the knowledge and efficiency of your IT staff. The program can help your IT staff: Focus on more pressing strategic projects, keep your budget lean, and maintain your online systems. |
Microsoft Technology Centers
At Microsoft Technology Centers, technology experts work side by side with you to help you prioritize and rapidly solve your technology challenges. Microsoft technology experts demonstrate deep knowledge of the hospitality industry and work closely with partner organizations to develop and implement fast, effective solutions.
Training and resources
Microsoft training and resources help you get the most from your investment in Microsoft and partner technologies and services.
| • | Microsoft training and certification
These training and education programs help you and your employees keep your skills up to date using resources from Microsoft and partners. |
| • | Information for business managers
The variety of training information and resources on this site can help you make the right decisions for your company, employees, and future. |
